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What is MaintScape?

MaintScape is a user-friendly, powerful, and surprisingly affordable CMMS solution designed for maintenance, facilities, and asset management in organizations of any size. It serves a wide range of industries globally, providing valuable support whether your company is large or small. Since its debut in 1996, MaintScape has consistently evolved, incorporating enhancements and adapting to technological advancements. Our development has been influenced by the expansion of various businesses and the feedback we receive from our users, leading to software updates that simplify and enhance everyday maintenance tasks for numerous organizations across different fields. Each MaintScape license comes with essential core modules that offer robust capabilities for advanced maintenance management automation, which helps users effectively address their operational requirements. This dedication to continuous improvement and innovation positions MaintScape as a top choice for organizations seeking effective maintenance management solutions. As we look to the future, our commitment to enhancing user experience remains at the forefront of our mission.

What is IpSCAPE?

ipSCAPE offers state-of-the-art cloud technology designed to improve customer experiences, featuring a multitude of scalable and easily integrated options. The platform showcases a modern, intuitive user interface that simplifies the process of creating campaigns and enables real-time tracking of customer service and sales efforts. Originating from Australia, ipSCAPE caters to the diverse multi-channel communication requirements of major companies, large organizations, and governmental entities. With all communication functionalities embedded within the ipSCAPE platform, users can sidestep the complexities of complicated integrations or expensive additional features. It encompasses a wide range of communication methods, including voice calls, emails, web chats, and SMS, allowing businesses to connect with customers in their preferred ways and cultivate exceptional interactions. Furthermore, it incorporates advanced dialing and lead management capabilities to boost the efficiency of contact centers and enhance sales conversion rates. By adopting this all-encompassing system, businesses can effectively position themselves to thrive in an ever-changing marketplace, ensuring that they meet and exceed consumer expectations.

Media

Media

Integrations Supported

Integrations Supported

Wildix

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GrandRavine Software

Date Founded

2004

Company Location

Canada

Company Website

www.maintscape.com

Company Facts

Organization Name

IpSCAPE

Date Founded

2005

Company Location

Australia

Company Website

www.ipscape.com.au

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Transfer
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

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