GLPI  Reviews & Ratings

GLPI

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Manage1to1?

Manage1to1 is a cloud-based platform designed for K-12 institutions, enabling efficient oversight of data produced by your 1:1 technology deployment. With features such as Help Desk support, Asset Management, User Management, Incident Tracking, and a comprehensive Billing Suite, it provides insights into the current status and expenses of your deployment. Additionally, the platform offers robust reporting, invoicing capabilities, and in-depth analytics, ensuring you have a thorough understanding of your deployment’s performance and financial implications. This holistic approach allows educational institutions to make informed decisions regarding their technology investments.

What is GLPI ?

GLPI is a robust service management tool that leverages open-source technology to facilitate effective IT change planning and management, streamline problem resolution, automate various business processes, and provide oversight of IT infrastructure. Among the notable features of GLPI are asset management with automated inventory tracking, data quality assurance through rationality checks, comprehensive administrative and financial asset handling, software inventory with license management, a repository of knowledge and frequently asked questions, detailed statistics and reporting capabilities, as well as the ability to inventory Android-based devices. This collection of functions enhances organizational efficiency and helps maintain a high standard of service delivery within IT departments.

Media

Media

Integrations Supported

Google
PayPal
PowerSchool

Integrations Supported

AWS Marketplace
Axonius
Cyberwatch
Google Authenticator
Mattermost
Microsoft Teams
Monitorpack Guard
Nagios Core
Nagios XI
Securden Endpoint Privilege Manager
Securden Unified PAM
ServiceNav
Slack
Telegram
Zabbix
eXo Platform
iTop

API Availability

Has API

API Availability

Has API

Pricing Information

$1000/year
Pricing is done on a tier-level and per-student based on the number of students being managed. Data retention is indefinite and you are only charged for Active students. Staff, rooms, and other users are free!
Free Trial Offered?

Pricing Information

€19/month/user
Price (exc.tax) for GLPI Network Cloud:
19€ / month / IT User

Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee:
Basic Level - 1.200 €
Standard Level - 3.600 €
Advanced Level - 12.000 €
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Overwatch Data Services

Date Founded

2011

Company Location

Michigan, United States

Company Website

www.manage1to1.com

Company Facts

Organization Name

TECLIB

Date Founded

2009

Company Location

France

Company Website

glpi-project.org

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Dunning Management
Invoice History
Mobile Payments
Online Invoicing
Online Payments
Payment Processing

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Network Monitoring
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
Maintenance Management
Supplier Management

Mobile Device Management (MDM)

Data Management
Deployment Management
Inventory Management
Maintenance Utilities

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Reporting Analytics / Visualization
Task Management

Data Center Management

Device Auto Discovery
Import / Export Data
Multi-Platform
Multi-User
Power Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Knowledge Base
Live Chat
Multiple Brands / Products
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

License Management

History Tracking

Live Chat

Canned Responses
Customizable Branding
Offline Form

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
SLA Management
Self Service Portal

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