Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 49 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Securden Unified PAM Reviews & Ratings
    16 Ratings
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    105 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,215 Ratings
    Company Website
  • Keeper Security Reviews & Ratings
    1,810 Ratings
    Company Website
  • Securden Endpoint Privilege Manager Reviews & Ratings
    7 Ratings
    Company Website
  • ManageEngine Endpoint Central Reviews & Ratings
    3,286 Ratings
    Company Website
  • ThreatLocker Reviews & Ratings
    700 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,576 Ratings
    Company Website
  • ManageEngine ADAudit Plus Reviews & Ratings
    619 Ratings
    Company Website
  • Passwork Reviews & Ratings
    128 Ratings
    Company Website

What is ManageEngine Access Manager Plus?

Facilitate secure remote access to privileged sessions by consolidating, protecting, and monitoring remote connections that provide privileged entry to critical business systems. This custom solution for privileged session management is specifically crafted for large organizations. To preserve efficiency, it is essential for companies to enable authorized users to connect to crucial systems from any location at any time. Nevertheless, granting such access to remote privileged users poses considerable security and privacy challenges, and conventional methods, including VPNs, frequently lack the necessary flexibility. Modern enterprises need a comprehensive solution that allows seamless access to all components of their infrastructure, whether hosted on public or private clouds, while enforcing stringent access controls, tracking and recording all actions, and providing real-time supervision of every privileged session. With ManageEngine Access Manager Plus, businesses can effectively oversee and protect their privileged session access via a user-friendly web platform. This not only bolsters security but also optimizes operational processes, enabling organizations to function efficiently while upholding rigorous access regulations. Furthermore, this solution empowers businesses to adapt to evolving security demands and maintain an agile approach to remote access management.

What is HelpWire?

HelpWire is a remote support solution compatible with Windows, macOS, and Linux. Technicians can invite users to a session through a shared link, eliminating the need for the person receiving support to register an account or provide login details. For ongoing maintenance or unresolved issues, technicians can enable unattended access and reconnect to the device later without requiring the user to join another session. The connection can also be restored automatically after the remote computer restarts. HelpWire is designed to provide responsive control by prioritizing direct peer-to-peer communication. If a direct route cannot be established because of network restrictions, the service automatically uses a relay connection instead. Remote sessions are secured with TLS and AES-256 encryption. Core features: - Account-free client access – users can join a support session directly from an invitation link without registration or credentials. - Automatic reconnection after reboot – resume work on the remote device once it restarts. - Windows UAC elevation – handle tasks that require administrator privileges during a remote session. - Cross-device file transfer – exchange files between the technician’s and client’s computers while connected. - Linux Wayland compatibility – provide support on Ubuntu 22.04+, Fedora, and other distributions that use Wayland as their standard display system. - Parallel remote connections – allow a technician to support several clients simultaneously or enable multiple operators to work within one session. - All-monitor access – view and control every display connected to the client device from a single workspace. - Two-factor authentication – strengthen account security with an additional verification step. - Compatibility with restricted networks – establish remote support connections in firewall-controlled environments without complex network configuration.

Media

Media

Integrations Supported

AuthPoint
Check Point IPS
Check Point Infinity
Cisco Duo
DNSWatch
InsightCloudSec
Jira
Jira Work Management
Nexpose
Nucleus
Okta
ServiceNow
ThreatSync

Integrations Supported

API Availability

API Availability

Pricing Information

$495 per year
Free Version
Free Trial Offered?

Pricing Information

$0
The product is completely free of charge, no fees and no ads
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ManageEngine

Company Location

India

Company Website

www.manageengine.com/privileged-session-management/

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Categories and Features

Privileged Access Management

Granular Access Controls
Least Privilege
Multifactor Authentication
Remote Access Management
User Activity Monitoring

Remote Support

Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Secure Remote Access

Not specified

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing

Secure Remote Access

Not specified

Popular Alternatives

AirDroid Business Reviews & Ratings

AirDroid Business

Sand Studio

Popular Alternatives

SetMe Reviews & Ratings

SetMe

Techinline