Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 20 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

Alternatives to Consider

  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,907 Ratings
    Company Website for NinjaOne
  • Auvik Reviews & Ratings
    4.5 out of 5 stars 679 Ratings
    Company Website for Auvik
  • ManageEngine Endpoint Central Reviews & Ratings
    4.6 out of 5 stars 3,409 Ratings
    Company Website for ManageEngine Endpoint Central
  • Splashtop Autonomous Endpoint Management Reviews & Ratings
    4.7 out of 5 stars 404 Ratings
    Company Website for Splashtop Autonomous Endpoint Management
  • SuperOps Reviews & Ratings
    4.5 out of 5 stars 297 Ratings
    Company Website for SuperOps
  • ISL Light Remote Desktop Reviews & Ratings
    4.6 out of 5 stars 1,608 Ratings
    Company Website for ISL Light Remote Desktop
  • Thinfinity Workspace Reviews & Ratings
    4.7 out of 5 stars 16 Ratings
    Company Website for Thinfinity Workspace
  • Iru Reviews & Ratings
    4.8 out of 5 stars 1,470 Ratings
    Company Website for Iru
  • Bacula Enterprise Reviews & Ratings
    4.5 out of 5 stars 125 Ratings
    Company Website for Bacula Enterprise
  • DriveStrike Reviews & Ratings
    4.8 out of 5 stars 25 Ratings
    Company Website for DriveStrike

What is ManageEngine Desktop Central MSP?

Desktop Central MSP offers remote administration and management of Windows desktops specifically designed for managed service providers, accommodating MSPs of all sizes. This platform enables MSPs to remotely oversee and manage their clients' devices, such as desktops and servers, facilitating maintenance tasks and modifications. Furthermore, MSPs can select from two different editions of the Desktop Central MSP software: the enterprise edition and a free version, allowing for flexibility based on their needs. The dual-edition structure provides options that can cater to various operational requirements and budget constraints.

What is ConnectWise Automate?

ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.

Media

Media

Integrations Supported

Axonius
Control D
ScalePad Lifecycle Manager
HivePro Uni5

Integrations Supported

Axonius
Control D
ScalePad Lifecycle Manager
Barracuda SSL VPN
BrightGauge
Emersion
FlexPoint
Halo Service Desk
HaloCSM
HaloPSA
Kixie PowerCall & SMS
Neo Agent
Network Glue
N‑able Passportal
OnPage
Propel Your MSP
Spoom
TechSuite
VoIPco Telecom

API Availability

API Availability

Pricing Information

$22.50 per year
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

United States

Company Website

www.manageengine.com/desktop-management-msp/

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/automate

Categories and Features

MSP

Help Desk
Issue Management
Patch Management
Project Management
Remote Access

RMM

Not specified

Categories and Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Endpoint Management

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

IT Automation

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Mobile Device Management (MDM)

Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management

MSP

Backup Management
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
Vulnerability Scanning

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Performance Management
Version Control
Virtual Machine Monitoring

Popular Alternatives

Popular Alternatives

Freshservice Reviews & Ratings

Freshservice

Freshworks
4.6 out of 5 stars
Splashtop Remote Support Reviews & Ratings

Splashtop Remote Support

Splashtop
4.8 out of 5 stars
SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
OptiTune Reviews & Ratings

OptiTune

Bravura Software
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars