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What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

What is Conexiom?

Conexiom offers specialized automation driven by AI for managing Quote-to-Cash documents, aimed at manufacturers and distributors who want to efficiently convert customer and supplier emails into swift and precise digital transactions. With Conexiom Sales Order Automation, these businesses can enhance their order accuracy, which helps them to expand their customer base, maintain existing relationships, and ensure timely shipments. The automation of order acknowledgments not only meets supplier expectations but also enhances customer satisfaction, providing the necessary transparency that clients seek. Additionally, the implementation of invoice automation fosters stronger reliability with suppliers, enabling our clients to maintain trust with their own customers while circumventing late fees and capitalizing on available discounts. Each of these solutions effectively eliminates errors, leading to improved profit margins, a decrease in customer attrition, and lower processing expenses, thereby further boosting profitability. By adopting Conexiom's automation tools, businesses can transform their operations and gain a competitive edge in their industry.

Media

Media

Integrations Supported

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

Integrations Supported

DDI System
Epicor Eclipse
Epicor Prophet 21
Infor CloudSuite ERP
Infor M3
Microsoft Dynamics 365
NetSuite
Oracle Fusion Cloud ERP
SAP ERP
SAP Store
SYSPRO ERP
Sage 100
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1 per year
Conexiom is priced flexibly either as annual SaaS fee per trading partner no matter how many documents they submit each year, on a per document basis, or as a combination of both.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Company Facts

Organization Name

Conexiom

Date Founded

2015

Company Location

Canada

Company Website

www.conexiom.com

Categories and Features

Order Management

Not specified

Categories and Features

Order Management

Order Entry
Order Fulfillment
Order Tracking
Shipping Management

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