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What is Mango by Radix IoT?

Mango, created by Radix IoT, functions as a comprehensive IIoT and SCADA platform capable of integrating with devices from various manufacturers through more than 40 protocols, thus unifying operational data into a cohesive, real-time view. It adeptly collects data points for centralized monitoring, control, and analysis of numerous assets such as machinery, buildings, and vast global portfolios. Essential infrastructures spanning data centers, telecommunications, smart commercial real estate, and energy sectors across six continents depend on Mango to deliver a consolidated, real-time data framework vital for fostering AI-driven analytics, boosting operational effectiveness, enabling predictive maintenance, and optimizing workflow automation. Moreover, Mango's compatibility with Radix IoT's errProof introduces a groundbreaking governance layer that connects records with field teams. When an alarm within Mango activates, it initiates a job plan through errProof, directing technicians along a structured process where they can record data at every stage, while an automatic audit trail is generated to confirm resolution before completion, effectively closing the loop from detection to action. This forward-thinking methodology not only bolsters operational reliability but also greatly enhances accountability in maintenance tasks, ensuring that teams can track and verify their actions throughout the entire process, ultimately leading to better outcomes.

What is Mango Voice?

Mango Voice allows you to effortlessly tailor your phone system and manage calls with ease! Our innovative Digital Switchboard comes equipped with a simple drag-and-drop interface. With Mango Voice, you have the power to determine how each extension handles incoming calls. The Digital Switchboard enables you to choose actions from a list and seamlessly integrate them into your dial plan by dragging them in. You can also rearrange these actions within the dial plan to suit your preferences, simply by dragging them around. After finalizing your configuration, simply click save, and your changes will be applied instantly. Mango Voice is designed to work with most Cisco and Yealink phone models, while other brands may not receive support. Yealink phones are particularly regarded as the top choice currently available in the market. For further details on phone compatibility, please contact a sales representative. Moreover, delving into the extensive features of Mango Voice can significantly improve your communication efficiency and overall productivity. Enhance your phone experience today with Mango Voice!

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Integrations Supported

Radix IoT

Integrations Supported

CareStack
Curve Hero
ResEasy

API Availability

API Availability

Pricing Information

Per-unit subscription
Free Version
Free Trial Offered?

Pricing Information

$28.95 per user per month
Billed annually

Supported Platforms

On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Radix IoT

Date Founded

2017

Company Location

United States

Company Website

radixiot.com

Company Facts

Organization Name

Mango

Date Founded

2013

Company Location

United States

Company Website

mangovoice.com

Categories and Features

Industrial IoT

Not specified

SCADA

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
Mobile Access

Business VoIP

Not specified

Call Center

Call Logging
Call Recording

Call Recording

Not specified

Call Tracking

Call Recording
Call Routing
Caller Identification

Telephony

Call Monitoring

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