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What is Mapcel TMS?

Explore our customized offerings: Mapcel-field is specifically designed for engineering and technical teams, while Map-col serves debt collectors and similar professionals effectively. Furthermore, Mapcel-sales is ideal for sales representatives and marketing personnel, including those involved in logistics like drivers and delivery staff. As a recognized Telcel integrator, we take pride in being part of Telcel's comprehensive suite of technological solutions available to corporate and business clients. In Mexico City, particularly in region 9, we proudly hold the distinction of being the foremost mobile productivity integrator in the sales sector. Our methodology employs a process maturity model that embraces industry-leading practices for the development, maintenance, acquisition, and operation of technological products and services. The CMMI SVC framework is dedicated to aiding service provider organizations in proficiently establishing, managing, and delivering effective services. To guarantee that our clients' needs are met and their satisfaction is prioritized, all our implementations adhere to these best practices and are specifically optimized for Android devices. With our vast experience and unwavering commitment to quality, we are dedicated to boosting productivity across a range of industries, ensuring that our solutions continuously evolve to meet the dynamic needs of our clients.

What is DCSys?

The Debt Collection System is a highly adaptable software solution offered in a "SaaS" format, packed with extensive features tailored for effective credit management. It incorporates a strong process workflow that keeps everything organized while providing users with real-time schedules and reports. By automating process management and integrating seamlessly with telephony systems, it significantly boosts the efficiency of both management and collections. Users benefit from predefined templates that facilitate communications with debtors via SMS, email, or traditional mail, making the outreach process more streamlined. The platform also simplifies the management of receipts, creation of repayment plans, calculation of commissions, and tracking of progress through in-depth reporting and statistical analysis. Furthermore, it enables the assignment of cases to a variety of operators, including in-house teams and external agents such as debt collectors and law firms. Designed for rapid deployment, the software includes continuous professional support as part of the subscription, ensuring users receive thorough assistance throughout all configuration stages. This dedicated support not only eases the initial setup but also empowers users to optimize the system according to their unique requirements, ultimately enhancing their overall experience and effectiveness in debt collection. By leveraging these capabilities, organizations can improve their credit management processes significantly.

Media

Media

Integrations Supported

RMTrak
SAP Cloud Platform
Swascan

Integrations Supported

RMTrak
SAP Cloud Platform
Swascan

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per user, per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mapcel

Date Founded

2005

Company Location

Mexico

Company Website

www.mapcel.com

Company Facts

Organization Name

Logica Informatica

Date Founded

1997

Company Location

Italy

Company Website

www.logicainformatica.it/prodotti/dcsys-debt-collection-system/

Categories and Features

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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