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What is Marigold Loyalty?

The landscape of brand loyalty is witnessing remarkable expansion, with 67% of consumers worldwide deeming their preferred brand's loyalty program as vital, while only 7% consider it insignificant. To forge lasting connections and motivate customers to return more often and increase their spending, it is essential to create loyalty programs that are highly tailored to recognize and reward individual customer actions. Marigold Loyalty facilitates the management of unique offers both online and offline, as well as when customers are near your establishment, by defining, managing, and targeting incentives like coupons, gift cards, discounts, cashback, sweepstakes, donations, and tangible rewards. Moreover, acknowledging members through a flexible tier system enables the delivery of personalized rewards that correspond to their level of engagement. This method not only rewards members with points for their buying habits and interactions—such as completing purchase histories, filling out surveys, writing reviews, registering, and attending events—but also deepens the bond between the brand and its dedicated clientele. Consequently, these initiatives not only bolster customer satisfaction but also significantly enhance brand engagement and loyalty. In turn, a well-executed loyalty program can lead to increased customer retention and a stronger competitive advantage in the market.

What is Lobyco?

Lobyco presents a cutting-edge, modular SaaS solution hosted in the cloud, designed specifically for grocery and consumer-goods retailers to develop modern, data-driven customer loyalty initiatives, promotional campaigns, and efficient checkout experiences. This versatile platform empowers retailers to manage personalized loyalty programs, execute precise promotional efforts, and engage consumers through gamification elements such as games, challenges, and rewards, while also facilitating the issuance of digital vouchers and the oversight of “loyalty wallets” and “loyalty currencies.” Furthermore, it boasts powerful customer segmentation features and real-time offer delivery, which significantly boosts customer engagement. Retailers benefit from the ability to orchestrate promotions across multiple channels, allowing them to create campaigns that resonate with individual purchase patterns, demographic information, digital behaviors, and additional pertinent metrics. Its advanced segmentation functionalities enable retailers to easily define and export customer cohorts, enhancing targeted communication strategies. On the consumer front, Lobyco enriches the shopping experience through innovative features like collaborative shopping lists, digital flyers showcasing in-app promotions, meal planning recipes linked to selected ingredients, and even carbon dioxide tracking that promotes eco-friendly purchasing decisions. By offering a comprehensive array of tools, Lobyco not only optimizes retail operations but also significantly elevates the overall customer journey, making it an invaluable resource for modern retailers striving to meet evolving consumer demands. This holistic approach ensures that both retailers and consumers gain maximum benefit from their interactions within the platform.

Media

Media

Integrations Supported

Marigold Engage+
Marigold Grow
Marigold LiveContent by Liveclicker

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Marigold

Date Founded

2017

Company Location

United States

Company Website

meetmarigold.com/solution/marigold-loyalty/

Company Facts

Organization Name

Lobyco

Date Founded

2020

Company Location

Denmark

Company Website

www.lobyco.com

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

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