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What is Adobe Marketo Engage?

Adobe Marketo Engage is an enterprise-grade, AI-powered marketing automation platform built to orchestrate personalized buyer engagement across the entire B2B customer journey. It functions as a centralized command center where marketing teams can design, automate, and measure omnichannel campaigns spanning email, web, webinars, chat, and digital channels. Through automated data capture and continuous profile enrichment, the platform maintains detailed lead- and account-level records that stay synchronized with CRM systems. This unified data foundation helps align sales and marketing strategies, ensuring consistent messaging and coordinated outreach. Marketo Engage enables sophisticated nurture streams, lifecycle programs, and account-based marketing campaigns tailored to specific audience segments. Generative AI capabilities accelerate content creation by assisting with email copy, landing pages, chat responses, and event summaries. Enhanced tools such as a modern email designer, meeting scheduler, and real-time webinar dashboards improve engagement and operational efficiency. Integrated analytics and multi-touch attribution provide visibility into marketing’s influence on pipeline and revenue, supporting data-driven investment decisions. Extensions like Adobe Dynamic Chat enhance conversational marketing, while Marketo Measure delivers deeper attribution insights. Built with scalability, compliance, and security in mind, the platform connects seamlessly with Adobe Experience Cloud and other enterprise applications. Organizations can use Marketo Engage to reduce campaign costs, improve lead quality, and increase revenue predictability. By combining automation, AI, and deep analytics, Adobe Marketo Engage empowers B2B marketers to drive measurable growth and stronger customer relationships.

What is Klaviyo?

Klaviyo enables companies to forge more intelligent digital connections by converting customer data into valuable and impactful interactions. It simplifies engagement for B2C brands across various channels, including email, SMS, web interactions, and customer reviews, ensuring they can reach customers at every point of interaction. With the endorsement of over 157,000 businesses, Klaviyo accelerates revenue growth in a more effective manner. The platform boasts over 350 integrations that facilitate quick onboarding for marketers. Key functionalities include predictive analytics, AI-driven automation, customizable templates, A/B testing, and user-friendly segmentation and email workflows, all designed to help marketers deliver the right message to the right audience at the optimal time. Additionally, Klaviyo provides seamless integration with payment processing and point of sale (POS) systems, including popular platforms such as Magento, Shopify, and WooCommerce, enhancing its utility for a diverse range of businesses. This comprehensive approach allows brands to not only communicate effectively but also to optimize their overall customer experience.

Media

Media

Integrations Supported

AtData
COZYROC SSIS+ Suite
CorralData
Crowdin
Dyspatch
Emailable
GrowSurf
Meltano
Membrane
MineOS
Mozart Data
Progress DataDirect
Quickwork
Seekwell
Singer
Skypoint AI Platform
Supaboard
Survicate
Unbounce

Integrations Supported

AtData
COZYROC SSIS+ Suite
CorralData
Crowdin
Dyspatch
Emailable
GrowSurf
Meltano
Membrane
MineOS
Mozart Data
Progress DataDirect
Quickwork
Seekwell
Singer
Skypoint AI Platform
Supaboard
Survicate
Unbounce

API Availability

Has API

API Availability

Has API

Pricing Information

Marketo Engage offers 4 packages that simplify the buying process (mapping to customer maturity) allowing flexibility and customization. All packages include Marketo Engage’s core marketing automation capabilities and native CRM integrations with our Growth package designed competitively priced for low maturity customers. Our Select package includes more advanced reporting and analytics, basic attribution and event and webinar marketing. Our 3rd tier package, Prime, includes everything in Select plus Target Account Management (ABM), Predictive Audiences (AI), Adv Journey Analytics, Workspaces & Partitions, Sandbox and more Interactive Webinars capacity. Our Ultimate package includes all of that along with Marketo Measure and Prime version of Dynamic Chat. Adobe does not require customers to move up to the next package tier to get more advanced functionality but do incent them with built-in discounts. Customers can customize each package with add-ons of specific features or capacity (e.g. more API calls). We offer performance tiers of our Prime and Ultimate packages (e.g. Prime Performance, Prime Performance Plus and same for Ultimate). These performance packages offer our more advanced Enterprise customers higher email throughput, faster operational workflows and overall better performance at scale through a variety of performance-boosting technologies and dedicated infrastructure.
All packages are sold as yearly or multi-year licenses and are priced based on contact database size. Most value add-on capabilities are priced based on contact database size while a few are priced base on other value levers, such as Sales Insight, for ex., which is priced based. Adobe also offers a program called Pangea, which is Adobe's flexible consumption, single metric contracting model that gives customers the ability to leverage a bucket of credits (or interactions) across any of their licensed Adobe products throughout the term of the contract.
Free Trial Offered?

Pricing Information

$0/month
The free tier includes email support for the first 60 days. You can create an account, import and sync your data, customize templates and emails, and use many of Klaviyo’s feature for free. You can send 500 emails maximum to up to 250 active profiles. You also get 150 SMS credits. You’ll be prompted to upgrade once you exceed that limit.

Access the full Klaviyo platform plus exclusive AI-powered features and 24/7 support for as little as $20/month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

business.adobe.com/products/marketo.html

Company Facts

Organization Name

Klaviyo

Date Founded

2012

Company Location

United States

Company Website

www.klaviyo.com

Categories and Features

Account Based Marketing

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

AI Marketing

Not specified

Campaign Management

Channel Management
Contact Database
Email Marketing
Lead Management
Multi-Campaign

eCommerce Marketing

AB Testing
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Segmentation

Email Marketing

A/B Testing
Artificial Intelligence
CAN SPAM Compliance
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Mailing List Management
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Lead Generation

Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Marketing

Not specified

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Website Analytics

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Email Marketing
Engagement Monitoring
Location-Based Marketing
Push Notifications

Personalization

A/B Testing
Account Based Marketing
Campaign Segmentation
Content Analytics

Sales Engagement

CRM Integration
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Templates

Sales Force Automation

Campaign Management
Channel Management
Contact Management
Customer Database
Email Marketing
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking

Sales Intelligence

CRM Integration
Data Import/Export
Email Integration
Lead Scoring
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics

Social Media Management

Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics

Social Media Marketing

Analytics
Contact Management
Content Management
Multi-Account Management
Post Scheduling

Categories and Features

Bulk SMS

Not specified

Campaign Management

Design, initiate, and evaluate synchronized marketing campaigns across multiple platforms—all from one centralized interface. Quickly create target audiences, produce brand-consistent content using Klaviyo's AI, and set up or activate messages based on live user interactions. Tailor offers, products, and timing for each individual recipient. Work together with established guidelines and review processes, then enhance your strategy through A/B testing, insights on deliverability, and performance comparisons. Comprehensive reporting and attribution will reveal the effectiveness of your efforts across email, SMS/RCS, WhatsApp, push notifications, and additional channels.

Contact Database
Email Marketing
Event Triggered Actions
Multi-Campaign

Customer Data Platforms (CDP)

The Klaviyo Data Platform consolidates marketing, commerce, and service information into a cohesive, real-time customer profile. It offers features such as identity resolution, unlimited lookback segmentation, no-code data transformations, custom objects, and open APIs, along with over 350 integrations and seamless warehouse synchronization. You can leverage insights immediately within Klaviyo Marketing and Service by creating segments, initiating flows, personalizing content, and assessing performance—all without the hassle of connecting multiple tools or relying on batch processing.

Behavioral Analytics
Customer Segmentation
Data Integration
Personalization
Predictive Modeling

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

Boost instant sales and foster enduring customer loyalty through data-powered email marketing. Klaviyo combines a user-friendly editor and over 160 customizable templates with advanced real-time segmentation, predictive insights, and dynamic product listings. Enhance your email delivery with AI-driven reputation management, guided warming techniques, intelligent sending strategies, and optimized send times. Conduct rapid A/B testing, personalize content on a large scale, and track performance with revenue-focused reporting and benchmarks. Designed specifically for e-commerce applications and seamlessly integrated with over 350 applications.

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Newsletter

Not specified

Email Personalization

Move past generic mass messaging. Customize products, promotions, and content sections in real-time using detailed profile information, user browsing trends, and buying patterns. Leverage predictive analytics to determine optimal timing and frequency; utilize AI for crafting consistent messaging and compelling subject lines. Implement dynamic visibility features and adaptable content to enhance template versatility. Tailor every communication to the individual recipient and confirm effectiveness through A/B testing, deliverability assessments, and transparent revenue tracking.

Not specified

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

Lead Scoring

Not specified

Marketing

Klaviyo stands out as an AI-driven customer relationship management (CRM) platform designed specifically for B2C brands, seamlessly bringing together marketing, customer service, analytics, and data management to facilitate rapid growth with minimal complexity. This comprehensive platform allows users to manage email, SMS/RCS, WhatsApp, mobile notifications, and on-site interactions all from a single interface. With access to real-time customer profiles and over 350 integrations, brands can achieve highly targeted segmentation and personalized experiences for each individual. The integrated K:AI agents are capable of transforming a simple URL into a complete marketing strategy, including ready-to-launch campaigns, and continuously refine them for optimal performance. Users can get started quickly using one of the 160+ pre-designed templates and more than 80 ready-made workflows, while tracking effectiveness through intuitive dashboards, testing, and performance benchmarks.

Not specified

Marketing Attribution

Discover the true factors influencing your revenue through adaptable, multi-channel attribution. Tailor your lookback periods, interaction points, and filtering options, while also being able to implement changes retrospectively for consistent comparisons. Combine last-click or multi-touch attribution with comprehensive portfolio dashboards, cohort analysis, funnel insights, and performance benchmarks. Gain a holistic view of your performance across platforms like email, SMS/RCS, WhatsApp, and push notifications, and leverage insights for actionable strategies, including testing, expert recommendations, and AI-driven enhancements.

Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics

Marketing Automation

Streamline your entire process with automated multi-channel workflows that respond to real-time events such as website interactions, purchases, subscription modifications, and beyond. Marketing Agent leverages artificial intelligence to develop your email marketing approach, generates content, and ensures your schedule is consistently booked. Activate messages across various channels, automatically test different versions, and utilize predictive analytics to optimize timing, reduce churn, and determine the next best steps. Oversee everything from a single dashboard with consolidated profiles, ensuring that every automation remains precise, consistent with your brand, and focused on performance.

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Sales Intelligence
Segmentation
Website Visitor Tracking

Mobile Marketing

Retain your app audience by utilizing push notifications, in-app messaging, and synchronized user journeys—all driven by integrated data. Achieve accurate targeting through real-time segmentation and predictive insights; customize your creatives and calls to action; and initiate communications based on user interactions. Oversee unobtrusive push notifications for background updates and align mobile efforts with email, SMS, and WhatsApp to create a seamless experience. Create efficiently with a user-friendly editor and pre-designed templates; assess effectiveness using comprehensive reporting linked to revenue.

Channel Attribution
Coupons
Email Marketing
Location-Based Marketing
Push Notifications
Text Messaging

Personalization

Create authentic 1:1 interactions by selecting content, products, channels, and timing tailored for each individual. Klaviyo's integrated profile merges data on browsing behavior, purchase history, customer service interactions, and consent, enabling the creation of accurate segments and personalized communications. Leverage predictive analytics such as customer lifetime value, risk of churn, and anticipated order dates, along with AI-driven suggestions to customize every engagement. Personalization is inherently built into email, SMS/RCS, WhatsApp, mobile applications, and websites—eliminating the need for an external customer data platform or overnight data synchronization.

A/B Testing
Abandoned Cart Saver
Behavioral Targeting
Campaign Segmentation

SMS Marketing

Enhance your revenue and foster connections through compliant two-way SMS communication. Effortlessly generate data-driven segments in mere moments, streamline conversational processes, and tailor experiences using integrated profiles. Expand your subscriber lists through intelligent, targeted forms while ensuring high deliverability with a dedicated center. Accurately link sales to your email and mobile efforts. Reach audiences worldwide across more than 20 countries and seamlessly coordinate SMS campaigns with email, WhatsApp, and push notifications from a single platform. Leverage AI for assistance with crafting messages, conducting tests, and optimizing your audience engagement.

2-Way Messaging
Artificial Intelligence
MMS
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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