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Marketrix is revolutionizing customer engagement with its advanced Twin Avatars, which utilize sophisticated emotional intelligence to instantly detect and respond to customer emotions, ensuring that every interaction is both impactful and empathetic. Our AI comprehensively understands the structure of your website or product, guiding users effortlessly through its features, thus enhancing their overall experience significantly. By providing intelligent, context-aware assistance at every touchpoint, we tailor interactions to align with user behaviors. Moreover, we prioritize the recognition of customer emotions in real time, enabling us to deliver personalized and understanding responses. This meticulous approach to dialogue crafting guarantees that each interaction maintains a tone that is both genuine and comforting. In addition, our AI Avatars enable Co-browsing sessions with either AI or Human Agents, creating a flexible support framework. This state-of-the-art technology not only enhances real-time traffic comprehension but also directs strategies toward achieving prompt conversions. Consequently, businesses are empowered to cultivate stronger connections with their customers, paving the way for sustained success and growth in the marketplace. Our commitment to innovation in customer interaction ultimately transforms the way businesses engage with their clientele.
What is Kandid?
Kandid is a cutting-edge, AI-powered sales assistant designed to serve as the ultimate online salesperson on your direct-to-consumer platform. This assistant is delivered through a customizable 3D avatar widget that comprehensively understands your product range, frequently asked questions, blog posts, and PDF resources, facilitating authentic, consultative interactions that guide visitors from initial interest to purchase. It can assist customers in deciphering technical specifications, comparing various models, addressing compatibility concerns, recommending accessories, and navigating common usage scenarios effectively. Brands that have adopted Kandid have seen extraordinary results, including a staggering 300% increase in average conversion rates, a fourfold expansion of their customer base, a daily savings of five hours for each sales representative, a 10% boost in return on ad spend, a 23% enhancement in average order value, and session lengths that are 80% longer. Built on a foundation of high-quality, carefully crafted sales dialogue training, Kandid seamlessly aligns with your brand's identity while delivering measurable revenue growth through its integrated session tracking and analytical capabilities, ensuring that each interaction is both impactful and purposeful. This holistic strategy not only elevates customer satisfaction but also significantly optimizes the efficiency of your entire sales process, empowering your team to focus on strategic growth initiatives. Additionally, the adaptability of Kandid ensures it can evolve with your brand's needs, constantly refining its approach to meet changing market demands.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Marketrix.ai
Company Location
United States
Company Website
www.marketrix.ai/
Company Facts
Organization Name
Kandid
Date Founded
2024
Company Location
United States
Company Website
kandid.ai/