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What is Matador AI?

Matador is an advanced conversational AI platform tailored specifically for automotive dealerships, with the objective of improving and simplifying interactions related to sales, service, and support on a large scale. This innovative system includes an AI-powered sales agent for lead generation and nurturing, an AI service agent designed to enhance service revenue and maintain customer loyalty, and an AI call agent that guarantees all inbound calls are attended to, all leveraging the power of “AutomotiveGPT.” Matador also pinpoints essential “opportunity searches” that direct teams on subsequent actions, while automating various tasks such as SMS outreach, appointment setting, and follow-up messages. Furthermore, it boasts features for broadcast messaging, regulatory compliance, automated workflows, video integration, and a strong compatibility with dealer CRMs and lead management systems. Users can take advantage of a browser extension that allows text messaging directly from any CRM or web application using their business number, which includes templates, dynamic fields, scheduling options, attachments, and synchronized messaging capabilities. Trusted by over 1,000 dealerships, Matador empowers automotive professionals to revolutionize their customer interactions. Moreover, the platform's extensive array of tools positions it to significantly reshape how dealerships connect with clients and oversee their operations. With the continuous evolution of customer expectations, Matador remains committed to providing solutions that meet the changing needs of the automotive industry.

What is Lumivar?

Lumivar represents a cutting-edge platform that leverages artificial intelligence specifically tailored for the automotive industry, equipped with intelligent agents that manage incoming calls, provide instant responses, and assist customers in ordering parts or scheduling services at any hour. These smart agents enhance everyday operations, ensuring that clients receive accurate information promptly without the frustration of long wait times. Key features include 24/7 call handling, real-time inventory checks, integration with customer relationship management platforms, and smart call routing to ensure complex queries reach the appropriate team members. Additionally, Lumivar's agents can independently schedule service appointments for tasks like oil changes or tire rotations, verify parts availability during calls, and send automated reminders, all of which help minimize no-show rates. By proficiently managing queries across various communication channels, Lumivar empowers automotive businesses to elevate customer satisfaction, minimize potential losses, and focus on their growth and innovation strategies, thereby creating a more streamlined operational landscape. This comprehensive approach not only enhances efficiency but also positions automotive companies to thrive in a competitive market.

Media

Media

Integrations Supported

DealerSocket
Facebook
Facebook Messenger
Gmail
Google Calendar
Google Workspace
HubSpot CRM
Intercom
Microsoft Outlook
Microsoft Teams
Momentum
Salesforce
Twilio
VinSolutions Connect CRM
WhatsApp
Zendesk
autoTRADER

Integrations Supported

DealerSocket
Facebook
Facebook Messenger
Gmail
Google Calendar
Google Workspace
HubSpot CRM
Intercom
Microsoft Outlook
Microsoft Teams
Momentum
Salesforce
Twilio
VinSolutions Connect CRM
WhatsApp
Zendesk
autoTRADER

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Matador AI

Company Location

Canada

Company Website

matador.ai/

Company Facts

Organization Name

Lumivar

Company Location

Germany

Company Website

www.lumivar.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

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