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What is Matrix by M1 Intel?

Matrix, developed by M1 Intel, is an innovative CRM tailored for hotel sales and the management of multiple properties. This platform stands out as a modern substitute for Delphi and STS Cloud, attracting hotel management firms in search of an intuitive interface. It efficiently gathers leads from various channels, including Engine, Meeting Broker, and brand portals, into one accessible inbox. Additionally, it facilitates the tracking of group sales pipelines across a wide range of properties, featuring real-time reporting capabilities. Designed by experts familiar with the challenges of B2B sales, it addresses common problems like overlooked RFPs and chaotic spreadsheets. Users enjoy full ownership of their data, which ensures that it stays with them instead of being controlled by their franchisors. The system streamlines the management of RFPs, Local Negotiated Rates, and group business activities. With swift implementation and effortless data transfer from legacy systems, it is built for professionals in sales, sales leadership, revenue management, operations, and principal/asset management in the hospitality industry. Ultimately, Matrix not only improves operational efficiency but also propels sales achievements in a highly competitive landscape, making it an essential tool for modern hotel management.

What is Concept Business Intelligence?

Concept Business Intelligence by Shiji Group is a business intelligence and reporting solution designed to help hospitality organizations centralize data and make smarter operational decisions. The platform enables hotels and hotel groups to extract valuable information from Concept products and other connected software systems for deeper business analysis. It can integrate information from a wide range of hotel applications, including property management, commercial operations, events, quality control, technical services, interfaces, point of sale, purchasing, inventory, finance, and web platforms. Concept Business Intelligence is built to work independently of software vendor limitations, allowing hotels with complex technology ecosystems to combine and analyze data from multiple sources. This gives managers a more complete view of how different departments and business functions are performing. The platform is designed to take advantage of multi-core environments, supporting large datasets and high numbers of users. Its web-based and mobile-accessible design ensures that key reports and insights are available securely to authorized users whenever they need them. Hotel teams can use the solution to identify operational trends, compare performance across departments, and uncover inefficiencies that may affect profitability. Executives can rely on centralized dashboards and reporting tools to guide planning, budgeting, and strategic decision-making. By improving access to cross-system data, Concept Business Intelligence helps hospitality businesses reduce information silos and respond more quickly to changing business conditions. With its focus on centralized reporting, scalable data analysis, and secure mobile access, Concept Business Intelligence supports more efficient and insight-driven hotel operations.

Media

Media

Integrations Supported

Integrations Supported

For-Sight CRM

API Availability

Has API

API Availability

Pricing Information

$280/hotel/month
Single property: $300 per property, per month. Multiple properties (2+): $280 per hotel, per month. Enterprise: custom volume pricing. Save 5% with annual billing. Free trial available. Exact per-portfolio pricing is confirmed on a short demo call.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

M1 Intel

Date Founded

2023

Company Location

United States

Company Website

m1intel.com

Company Facts

Organization Name

Shiji Group

Date Founded

1998

Company Location

China

Company Website

concept.shijigroup.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Business Intelligence

Not specified

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