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What is MatrixCare?

For thirty years, we have played a key role in helping care providers achieve better results, and in today's changing industry landscape, our knowledge is more vital than ever. As the leading technology provider in the nation’s post-acute care sector, we take pride in being the only electronic health record (EHR) provider that focuses on the complete continuum of care. Inspire, formerly called Directions, is an annual conference organized by MatrixCare that gathers our clients, industry experts, and partners from various care environments to foster communication, cooperation, and innovation. Numerous home-based care providers work remotely, facing daily challenges in maintaining effective communication and collaboration with critical stakeholders both inside and outside their organizations. Moreover, the added difficulties of managing extensive paperwork and obtaining necessary signatures can greatly disrupt the continuity of care and lower the quality of care experiences, especially in light of the current labor shortages and increased workloads that the industry is experiencing. Therefore, it is vital that we continue to seek out solutions that tackle these issues, ensuring that every care provider can offer optimal outcomes for the individuals they assist. By prioritizing these efforts, we can contribute to a more efficient and effective care system that benefits both providers and recipients.

What is Continuum CRM?

Continuum CRM is designed to handle complex fee and deposit structures, generate merged documents for contracts and agreements, and provide shared calendars, all while integrating a dynamic workflow engine that effectively navigates potential clients through lengthy sales processes. Its inventory management feature carefully monitors the lifecycle of each residence, from the move-in phase to move-out, equipping organizations with essential data on occupancy rates, turnover metrics, and marketability. Moreover, Continuum CRM includes an email marketing system that allows users to easily track and manage their email campaigns. The scheduling capability further optimizes marketing automation efforts, ensuring timely outreach. Built to accommodate diverse sales approaches, our customizable workflow engine comes with predefined protocols for residential and assisted living, inventory management, referral networks, event planning, and promotional tactics. In addition, the referral network component provides users with crucial insights into their most successful referral sources, allowing them to fine-tune their marketing strategies and enhance overall operations. This all-encompassing approach guarantees that every facet of client engagement and marketing is streamlined for maximum efficiency and effectiveness, fostering improved client relationships and ultimately driving business growth. By integrating these tools, Continuum CRM empowers organizations to achieve a competitive edge in their respective markets.

Media

Media

Integrations Supported

Aline
Carefeed
CrandallMenus
Flax
FrameworkLTC
Go Icon
Intelligent Pharmacy Software
K4Community
Murphi.ai
NextGate
SmartChart
TSOLife
Viibrant
eMenuCHOICE

Integrations Supported

Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Microsoft Outlook
Microsoft Word

API Availability

API Availability

Has API

Pricing Information

$35 per month

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

MatrixCare

Company Website

www.matrixcare.com

Company Facts

Organization Name

Continuum CRM

Company Location

United States

Company Website

www.continuumcrm.com

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Incident Management
Medication Tracking
Work Order Management

Home Care

Not specified

Home Health Care

Not specified

Categories and Features

Assisted Living

Not specified

CRM

Not specified

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