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What is Mention?

Mention serves as a robust solution for real-time media monitoring and social listening tailored for businesses of all sizes, from small and medium enterprises to large corporations, and is available in over 125 countries globally. By offering a wide range of tools at an attractive price point, we empower numerous businesses to improve their monitoring and listening abilities, ensuring they can maximize their return on investment. Analyzing over a billion sources from the internet—including news websites, forums, review platforms, and popular social media channels such as LinkedIn, X, Facebook, and TikTok—we provide clients with instant alerts whenever their topics of interest are mentioned online. Whether your aim is to assess public sentiment towards your brand or product to enhance your reputation, examine and strengthen your competitive stance by monitoring rivals’ actions, or identify emerging trends within your sector, Mention is dedicated to equipping you with the necessary resources for success! Our commitment to our clients' achievements drives us to constantly adapt and enhance our services to align with the dynamic nature of media and social interactions, guaranteeing that you stay ahead in a competitive marketplace. Ultimately, with Mention, businesses can confidently navigate the complexities of media engagement and social listening, ensuring they remain informed and proactive in their strategies.

What is Lucidya?

Lucidya is an innovative platform tailored for optimizing customer experiences, designed to help organizations understand, manage, and improve interactions with customers in the digital landscape by utilizing real-time data and advanced analytics. This solution enables brands to monitor customer conversations, evaluate sentiment, and extract actionable insights from various platforms such as social media, customer feedback, and online content, thereby facilitating a more profound understanding of consumer behavior, preferences, and market trends. By combining artificial intelligence with natural language processing, it provides accurate sentiment analysis that caters to multiple Arabic dialects, allowing businesses to capture context and meaning with remarkable precision. Furthermore, it offers instant intelligence through alerts and detailed dashboards, empowering teams to promptly tackle new challenges, meet customer expectations, and mitigate reputational risks while maintaining consistent communication across all channels. In essence, Lucidya stands out as an essential tool for businesses aiming to refine their customer experience strategies, ultimately leading to stronger customer relationships and increased loyalty.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)
5X
Axis LMS
Buffer
Capsule
Evernote
Gmail
KonnectzIT
Oviond
Quaeris
Routee
Salesforce Agentforce Marketing
Shift
Slack
Stackreaction
Wufoo
Zulip

Integrations Supported

Facebook
Instagram
X (Twitter)
ElectroNeek

API Availability

API Availability

Has API

Pricing Information

$41/month
Free Version

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mention

Date Founded

2012

Company Location

France

Company Website

mention.com

Company Facts

Organization Name

Lucidya

Date Founded

2016

Company Location

Saudi Arabia

Company Website

www.lucidya.com

Categories and Features

Media Monitoring

Not specified

Sales Prospecting

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

Social Media Marketing

Analytics
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Media Monitoring

Not specified

Social Listening

Not specified

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