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What is Meplo?

Meplo allows you to effortlessly automate responses via SMS or WhatsApp for incoming calls when you're unavailable. This innovative platform not only lets you send automatic replies through these messaging services, but it also enables you to respond to frequently asked questions using a tailored chatbot. You can choose to send purely automated messages or engage with users through a WhatsApp conversation powered by the chatbot’s capabilities. Additionally, Meplo is designed to manage incoming calls and facilitate website interactions, all from one convenient interface. ❶ Quickly dispatch WhatsApp messages to anyone attempting to contact you by phone! ❷ Share promotional content or integrate the chatbot smoothly into your website! ❍ Detailed guidance featuring videos and images is provided for ease of use. ❍ An intuitive chatbot platform allows you to manage conversations directly from your web browser! ❍ The service is available as a mobile app for both Android and iOS devices. ❍ It includes one VoIP number, giving your WhatsApp chat service either an Italian or American phone number (your clients will see your name and company logo). This solution acts as a nearly complete telephone switchboard, functioning similarly to a voicemail system while offering enhanced interactivity! Plus, the flexibility of the platform makes it suitable for a wide range of business needs.

What is Botbox?

Botbox is an all-encompassing platform designed specifically for small to medium-sized businesses, making customer onboarding seamless while optimizing both acquisition and retention through top messaging applications. Utilize smart triggers and simple automation to keep your customers updated on your services via widely-used messaging channels. With the potential to significantly reduce churn rates by as much as 600%, you can also boost sales with pre-built chatbots. Users have the option to either employ existing chatbot designs or craft their own, deploying them effortlessly across platforms like your Website, Messenger, and WhatsApp with just a single click. You can enhance productivity by integrating with your preferred applications or explore the Botbox API for expanded functionalities. Easily manage and request new HSM templates, design user opt-ins, and handle your WhatsApp notification campaigns without any IT help. Engage specific audience segments with timely and relevant information, leveraging automation to maximize interaction. By studying user behavior, you can establish effective triggers that promote deeper connections with customers. This level of personalization not only elevates the user experience but also fortifies long-term customer loyalty, ensuring your business thrives in a competitive landscape. Furthermore, the ability to analyze engagement metrics allows businesses to continually refine their strategies for even greater success.

Media

No images available

Media

Integrations Supported

WhatsApp
Apple Pay
Facebook Messenger
Google Pay
Microsoft Excel
Salesforce
Stripe
Telegram
Twilio
Zapier

Integrations Supported

WhatsApp
Apple Pay
Facebook Messenger
Google Pay
Microsoft Excel
Salesforce
Stripe
Telegram
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$44.80/month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Meplo

Date Founded

2022

Company Location

Italy

Company Website

meplo.it/eng

Company Facts

Organization Name

Botbox

Date Founded

2019

Company Location

Azerbaijan

Company Website

www.botboxpro.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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