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What is Mercato?

A comprehensive eCommerce solution tailored specifically for independent grocery stores and regional chains has now launched. As consumers place a higher value on convenience, establishing an online presence that showcases your products while embodying your brand's unique essence is crucial. This platform can be effortlessly incorporated into your current website and the Mercato marketplace. It supports a diverse array of products, including staple grocery items, alcoholic beverages, private label brands, ready-to-eat meals, and catering services. With user-friendly online shopping and delivery options available on both mobile and desktop platforms, customers can enjoy a seamless shopping experience at their leisure. Moreover, you will receive a customizable mobile application that features your store's branding along with authentic customer reviews. We take care of the logistical aspects with fully financed and managed delivery services, allowing your staff to concentrate on fulfilling orders while you retain control over the process. Experience the advantages of rapid, same-day delivery backed by our vast network of over 100,000 couriers nationwide. In addition, the platform is equipped with features to optimize fulfillment, create detailed reports, and streamline workforce management. A two-way integration with your point-of-sale system guarantees precise pricing, inventory oversight, transaction monitoring, rewards administration, discounts, and coupon processing. You will also gain access to a real-time product management dashboard that offers detailed order controls, bolstering your operational efficiency. This all-encompassing solution not only supports your grocery store in navigating the competitive online sphere but also positions you for long-term growth and success. As the digital landscape continues to evolve, embracing this platform can be a game changer for your business.

What is BigBasket?

BigBasket has emerged as the leading online grocery shopping platform in India, boasting a vast inventory of more than 20,000 products that include fresh fruits and vegetables, dairy, baked goods, beverages, snacks, cleaning items, and beauty and personal care goods, as well as essentials for home and kitchen. The company features several proprietary brands such as Fresho, BB Royal, BB Popular, BB Home, GoodDiet, HappyChef, and Tasties, allowing it to meet a wide array of customer preferences. Operating in over 30 cities across India, BigBasket processes around 15 million orders each month. Beyond traditional grocery shopping, it also provides specialized services like BB Daily for everyday essentials, BB Instant for vending machine supplies, and BB Now for quick delivery options. To ensure the freshness and quality of products, BigBasket collects local produce on a daily basis from nearby markets, stores items in temperature-regulated warehouses, and utilizes a fleet of refrigerated trucks for deliveries. This dedication to maintaining high standards of quality and convenience has solidified BigBasket’s reputation as a trusted choice for consumers looking for dependable online grocery services, and its commitment to innovation continues to enhance the shopping experience. Moreover, as the demand for online grocery shopping grows, BigBasket is poised to further expand its reach and offerings, solidifying its position in the market.

Media

Media

Integrations Supported

Facebook
Google Cloud Platform
IT Retail POS

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Mercato

Date Founded

2015

Company Location

United States

Company Website

www.mercato.com/merchant

Company Facts

Organization Name

BigBasket

Company Location

India

Company Website

www.bigbasket.com

Categories and Features

Grocery Delivery

Not specified

Categories and Features

B2C Marketplaces

Not specified

Grocery Delivery

Not specified

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