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What is MiCloud Flex?

Presenting a tailored communication solution developed on a premier public cloud platform that boosts productivity in the workplace. MiCloud Flex is designed to deliver a unique experience for both your employees and customers alike. By harnessing the formidable reliability, security, and scalability of Google Cloud, MiCloud Flex guarantees dependable uptime and ensures compliance with necessary regulations you can rely on. This all-inclusive cloud offering facilitates unified, scalable, and mobile communication that is available to anyone, anywhere, on any device. It provides all the essential tools needed to enhance your communication strategy, promoting greater mobility, sophisticated enterprise and team collaboration, as well as exceptional customer service—without the costs and complexities often tied to traditional on-premises communication systems. Experience an enterprise-level communication solution in the cloud with customizable options that seamlessly fit into popular business applications. With MiCloud Flex, you benefit from a holistic, single-cloud solution from the leading cloud provider, effectively streamlining all your communication requirements. In the current fast-moving landscape, a dependable cloud-based communication system is not just advantageous but vital for maintaining a competitive edge. Embracing this innovative solution can significantly transform how your organization interacts both internally and externally.

What is Avaya Cloud Office?

Avaya Cloud Office serves as a robust communication solution that operates entirely in the cloud, merging voice, video, messaging, meetings, and collaboration tools into an integrated platform. It successfully connects in-office, remote, and mobile workers across different devices, ensuring seamless and consistent communication. Featuring capabilities such as business phone lines, voicemail transcription, team messaging, and document sharing, it greatly enhances both productivity and collaborative efforts. Additionally, the platform prioritizes security through advanced encryption and integrates with over 100 business applications, including Salesforce, Office 365, and G Suite, aiding organizations in streamlining their workflows and improving overall effectiveness. Designed to meet the dynamic demands of contemporary enterprises, this versatile solution evolves alongside businesses to maintain relevance in a fast-paced environment. Its user-friendly interface further encourages adoption and maximizes the potential for teamwork and communication efficiency.

Media

Media

Integrations Supported

Daisee

Integrations Supported

Armour365
Aura365
Avaya one-X Communicator
Calabrio Quality Management
Chatdesk
Check Point IPS
Cirrus Contact Center
Clobba
Cylera Platform
Dynamics Telephony
Google Drive
Infrasys POS
Kasisto KAI
New Era
Salesforce
SmartBots
Zuro
eGain Cobrowse
ethosIQ Customer Engagement Platform

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19.99/user/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com/products/business-phone-systems/cloud/micloud-flex

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ucaas/cloud-office/

Categories and Features

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Chat / Messaging
Mobile Access
Multi-User Collaboration

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