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What is Microsoft Outlook?

Microsoft Outlook is a modern communication and productivity platform that combines email, calendars, contacts, and task management into one powerful application. Available on desktop, mobile, and web, Outlook provides a seamless experience for individuals and teams looking to stay connected and efficient. Its integration with Microsoft 365 and third-party providers like Gmail, Yahoo, and iCloud ensures all your accounts are accessible in one unified inbox. The addition of Microsoft Copilot transforms Outlook into an AI-powered assistant—capable of summarizing long threads, organizing your inbox, suggesting replies, and helping you manage your schedule intelligently. Shared calendars, meeting insights, and scheduling suggestions enable better collaboration across time zones and teams. Outlook’s enterprise-grade security safeguards communications through advanced encryption, spam filtering, and ransomware protection powered by Microsoft Defender. Users can personalize their Outlook experience with custom layouts, color themes, and productivity integrations like Power BI dashboards and Adobe Acrobat tools. Cross-device synchronization ensures every update reflects instantly across PC, Mac, mobile, and web versions. Outlook also connects directly to OneDrive and Teams, enabling users to attach, share, and collaborate on files without leaving their inbox. Whether for personal productivity or enterprise operations, Outlook remains the trusted choice for managing communication, time, and collaboration in the AI era.

What is Microsoft 365 Copilot Workflows?

Workflows is a cutting-edge feature found in Microsoft 365 Copilot that enables users to enhance and automate their tasks throughout various Microsoft 365 applications by expressing their requirements in natural language, thus removing the necessity for intricate manual setups or connector configurations. This functionality allows users to initiate operations based on predetermined schedules or particular events, as well as collect and preserve user inputs via adaptive cards within Teams, while seamlessly accessing Microsoft 365 data such as calendar entries, emails, and lists—all without the need for any programming expertise. When a user provides a prompt, Workflows adeptly recognizes the pertinent services indicated—like the Outlook inbox or a Teams channel—creates a functioning workflow through a user-friendly visual design interface, and provides tools for testing, monitoring, and management via an Activity tab and Home page. The variety of supported triggers and actions encompasses repetitive tasks, AI-enhanced functions, and capabilities for Outlook (including fetching emails and scheduling events), Teams (such as sending messages and adaptive cards), SharePoint (for item management), Planner (for task organization), Approvals, and Dataverse (for AI-driven prompts), making it an all-encompassing solution for workflow automation. This innovative feature ultimately enables users to boost their productivity by simplifying the automation of tasks across a diverse range of powerful tools, paving the way for more efficient work practices. Additionally, by integrating these capabilities, Microsoft 365 Copilot fosters a more connected and responsive work environment, further enhancing user experience.

Media

Media

Integrations Supported

Microsoft 365
Microsoft 365 Copilot
Microsoft Planner
Microsoft Power Platform
Autoklose
Franz
GaLexy
Nektyd
NeoCertified Secure Email
PLANTA Project
Pod
Powell 365
Prelude
ProLaw
Qmarkets
Rox
Stella
Supio
Wave Accounting
Wordtune

Integrations Supported

Microsoft 365
Microsoft 365 Copilot
Microsoft Planner
Microsoft Power Platform
Autoklose
Franz
GaLexy
Nektyd
NeoCertified Secure Email
PLANTA Project
Pod
Powell 365
Prelude
ProLaw
Qmarkets
Rox
Stella
Supio
Wave Accounting
Wordtune

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

microsoft.com

Categories and Features

Calendar

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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