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CreatioCreatio is an agentic CRM and workflow platform with no-code and AI at its core, enabling organizations to automate workflows and manage customer relationships with unmatched flexibility and speed. Its intuitive no-code platform—combining visual application design, drag-and-drop process automation, and embedded AI—empowers business users to build and evolve applications of any complexity without heavy IT dependency. Teams can orchestrate both structured and unstructured workflows, leverage real-time analytics, and create dynamic dashboards, all while accelerating development cycles by up to 10×. At the core of the platform are AI agents that can understand context, analyze data, make decisions, and execute tasks across end-to-end workflows. This agentic approach enables organizations to automate not just tasks, but entire business processes—driving higher efficiency, faster time-to-value, and improved business outcomes. Creatio also offers a rich marketplace of pre-built applications, industry workflows, and connectors, allowing organizations to rapidly extend capabilities and adapt to evolving business needs. Built on a modern, AI-native architecture, the platform ensures seamless integration and scalability across the enterprise ecosystem. The Creatio CRM suite unifies marketing, sales, and service on a single platform with embedded AI agents, delivering a cohesive and intelligent customer journey. Organizations can deploy the full suite or individual modules, gaining the flexibility to scale and innovate while maintaining a single source of truth across all customer-facing operations.
What is Mindcat Inbox?
Mindcat Inbox operates as a specialized CRM for real estate agencies using WhatsApp, integrating discussions from business numbers, website interactions, and property inquiries into a unified collaborative environment. In this system, agents can be assigned to particular leads, while managers can monitor ownership of leads, interaction histories, and response times to optimize productivity. The platform offers detailed lead records that include information like listing origins, geographic regions, budget limits, and essential fields for Trakheesi permits, Madmoun QR checks, or Saudi REGA advertising licenses. Additionally, teams benefit from functionalities such as saved replies, labeling options, follow-up alerts, approved WhatsApp broadcast templates, and webhooks for efficient communication. The inbox is accessible through a browser, featuring support for both English and a partially translated Arabic interface arranged in a right-to-left format. Users can choose from shared hosting in the UAE, dedicated hosting solutions in either the UAE or Saudi Arabia, or leverage their existing cloud setups or servers. Furthermore, during the onboarding phase, integration of Slack notifications and Salesforce lead synchronization can be arranged, along with customized direct portal feeds for larger groups, allowing for a bespoke experience tailored to each client's specifications. This all-encompassing tool not only boosts collaboration but also significantly enhances the operational efficiency within real estate firms. By streamlining communication and providing comprehensive support, Mindcat Inbox ultimately transforms how real estate agencies manage their client interactions.
What is Mindcat Desk?
Mindcat Desk is a cloud-based help desk and service desk solution tailored for support teams operating in the Gulf region. It effectively converts requests submitted via email, phone, or a customer portal into organized tickets that include reference numbers, assigned owners, priority ratings, current status, and deadlines in line with service-level agreements. Teams can easily adapt their response and resolution targets to fit their operational hours, work schedules, and regional calendars, employing features such as queues, escalation protocols, templated responses, and detailed reports to manage their service duties efficiently. Customers can track the status of their requests through a user-friendly portal, which offers access to a help center in both Arabic and English. The agent interface is designed to support both English and partial Arabic, with a right-to-left orientation to enhance usability. Organizations have the option to host the solution in vendor-managed environments located in the UAE or Saudi Arabia, or they can implement it within their own cloud infrastructure or data center. This solution proves especially advantageous for IT service desks, managed service providers, and other organizations that handle support requests necessitating strict adherence to response-time guidelines, ultimately boosting operational efficiency and customer satisfaction. Moreover, Mindcat Desk's versatility makes it an essential resource for any organization aiming to optimize its support operations while ensuring a seamless customer experience.
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API Availability
Has API
API Availability
Has API
Pricing Information
$24/user/month
Monthly per-agent plans are listed in AED for the UAE and SAR for Saudi Arabia, with a USD equivalent also shown. Higher tiers include more seats and features; minimum seat counts and one-time setup fees vary by tier. Shared hosting, a dedicated hosted copy, and customer-cloud/server deployment have different pricing. Annual prepayment is discounted; taxes and Meta charges may be additional.
Pricing Information
AED/SAR 99/user/month
AED/SAR 99 per agent monthly for 1–5 agents; AED/SAR 69 for 6–20, AED/SAR 49 for 21–50, and AED/SAR 39 for 51+ agents. Shared hosting has a five-agent minimum (AED/SAR 495/month). Vendor-managed dedicated hosting is priced at twice the agent rate, with a AED/SAR 2,999 monthly minimum. Customer-cloud or data-centre deployment is priced at 0.75× the agent rate, plus the customer's cloud bill, with a AED/SAR 2,999 monthly minimum. One-time setup fees range from AED/SAR 4,900 to AED/SAR 39,900 depending on agent count. Annual prepayment receives a 15% discount; VAT is excluded.
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
On-Prem
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Not specified
Company Facts
Organization Name
Mindcat Technology Consultants FZE
Date Founded
2022
Company Location
United Arab Emirates
Company Website
mindcat.ai
Company Facts
Organization Name
Mindcat Technology Consultants FZE
Date Founded
2022
Company Location
United Arab Emirates
Company Website
mindcat.ai
Categories and Features
Real Estate
Not specified
Real Estate CRM
Not specified
Categories and Features
Help Desk
Not specified