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What is Mindsay?

Mindsay streamlines customer interactions through the use of conversational automation, enhancing both simplicity and efficiency. We support customer service teams in tackling frequent obstacles they encounter. This empowerment enables them to automate inquiries from customers, remove tedious procedures, enhance their workforce utilization, and lower expenses. Our goal is to aid businesses in formulating their customer service automation strategies. By doing so, we facilitate extensive automation of customer interactions, all while ensuring a minimal overall cost of ownership, ultimately leading to improved service delivery.

What is Aimylogic?

Develop advanced chatbots, AI-enabled voice interactions, and features for voice assistants that effectively understand your clients' needs. Boost your lead generation strategies across multiple channels, such as messaging apps, websites, and social media platforms. These intelligent bots can manage as much as 80% of routine inquiries without human intervention, and they can effortlessly transfer conversations to a human representative when necessary. Moreover, chatbots are designed to handle payment processing and expand your sales opportunities. They also collect customer feedback, which allows you to enhance the overall user experience. In addition, these bots can issue reminders for abandoned carts, notify customers about special offers, and announce new product arrivals. By interpreting user intents, they can identify problems, address customer concerns, and provide responses based on pre-set scenarios. Aimylogic's chatbot is skilled at recognizing various expressions including greetings, farewells, agreement, disagreement, appreciation, and even negative sentiments. You can easily insert the desired block into the scenario to further customize the chatbot's interactions. This versatility guarantees that your customer communications remain both effective and engaging, fostering a stronger relationship with your clientele. Ultimately, the integration of such technology not only enhances customer satisfaction but also streamlines business operations.

Media

Media

Integrations Supported

Facebook
Google Assistant
WeChat
WhatsApp
Alexa
Amadeus Travel Platform
Android
Freshdesk
Genesys Cloud CX
Google Analytics
Instagram
Intercom
JivoChat
Make
Stackreaction
Sunshine Conversations
Twilio
Vonage Communications APIs (Nexmo)
Zendesk

Integrations Supported

Facebook
Google Assistant
WeChat
WhatsApp
Alexa
Amadeus Travel Platform
Android
Freshdesk
Genesys Cloud CX
Google Analytics
Instagram
Intercom
JivoChat
Make
Stackreaction
Sunshine Conversations
Twilio
Vonage Communications APIs (Nexmo)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mindsay

Date Founded

2016

Company Location

France

Company Website

www.mindsay.com

Company Facts

Organization Name

Just AI

Date Founded

2011

Company Location

United Kingdom

Company Website

aimylogic.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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