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What is Modal?

Modal's ecommerce solution significantly improves the efficiency of car sales, both in physical showrooms and online, ultimately leading to a more enjoyable experience for buyers. This all-encompassing digital platform enables smooth transactions straight from your dealership's website. It includes features such as instant financing decisions, payment estimates, a variety of F&I products, accessory selections, verified trade-ins, document uploads, and connections to many lenders, including captive finance companies. Additionally, customers can opt for either home delivery or in-store pickup, making the purchasing process even more convenient and appealing when compared to other options in the market. With immediate approvals from a diverse selection of lenders and customized incentives for each customer and vehicle transaction, Modal Checkout integrates seamlessly within your web pages, enhancing buyer confidence and increasing conversion rates. Buyers can conveniently save their progress, return later, or complete their purchase in-person at the dealership, which significantly boosts overall convenience and satisfaction. This comprehensive strategy not only simplifies the buying journey but also fosters enduring relationships with your customers, ensuring their loyalty for future purchases. By offering such a robust set of features, Modal positions your dealership as a leader in customer-centric service.

What is CarNow?

It all begins with a conversation. To maintain a high level of engagement with your audience, incorporate intuitive prompts and persuasive calls to action that create a rich digital retail environment. This approach allows customers to transition seamlessly from online vehicle purchases to in-store experiences, while dealerships can enjoy a streamlined sales process. Essentially, CarNow operates as a fully transparent platform. With over 100 integrations currently available and ongoing updates, we guarantee that your favorite tools will become even more effective within the CarNow ecosystem. Our dedicated teams provide an onboarding experience in-store, leveraging proven industry best practices to deliver optimal outcomes. Through consistent monthly training sessions, we work to enhance the value you receive from our platform. Our robust video messaging feature is designed for accessibility on both desktop and mobile devices, with customization options available based on department, operational hours, and product category. Moreover, you can further elevate customer interaction and satisfaction with tailored SMS notifications as part of your distinctive video strategy. This comprehensive approach not only enriches the experience for dealerships but also significantly benefits buyers, ensuring that everyone involved enjoys a fluid and satisfying journey. By prioritizing collaboration and innovation, we set the stage for a transformative retail experience.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Google Calendar
Google Chrome
OfferUp
VibeKit
WhatsApp

Integrations Supported

Facebook
Facebook Messenger
Google Calendar
Google Chrome
OfferUp
VibeKit
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Modal

Date Founded

2015

Company Location

United States

Company Website

modalup.com/platform/

Company Facts

Organization Name

CarNow

Date Founded

2014

Company Location

United States

Company Website

www.carnow.com

Categories and Features

Categories and Features

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