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What is Modem?

Modem operates as an AI-enhanced solution specifically designed for freight forwarders, consolidating rate management, customer quotations, record-keeping, and crucial operational insights into a cohesive workflow centered around the team's inbox. By efficiently categorizing carrier and contract rates obtained from various sources like PDFs, spreadsheets, and emails, it simplifies the creation of customer quotes based on this information. In addition, teams can easily oversee customer and contact details, manage tasks, and handle quotations while recording the processes and reasoning behind pricing strategies and client interactions. Built to work alongside current forwarding systems, Modem allows for a gradual integration without requiring a complete transformation of existing operations, which contributes to a more seamless adaptation. It promotes teamwork across email and multiple communication platforms, allowing sales, pricing, and operations teams to effectively collaborate on routine tasks and quickly respond to quote requests. Ultimately, freight forwarders can utilize this platform to centralize their operational knowledge, standardize their internal processes, and automate specific functions, all while preserving their current systems. This method not only boosts overall productivity but also cultivates improved communication among team members, leading to a more united and efficient working environment. By creating a streamlined and organized approach to freight forwarding, Modem enhances the ability of teams to focus on strategic growth and customer satisfaction.

What is Dray Insight?

Dray Insight is a cloud-based platform tailored for drayage quoting, serving the needs of both carriers and brokers. This cutting-edge tool leverages unique company rate profiles, terminal regulations, fuel surcharges, and various fees to produce customized quotes for specific lanes based on email inquiries. Users can conveniently manage quotes through Gmail or Outlook, create comprehensive PDF documents, and upload RFQ spreadsheets for bulk pricing, while also offering shippers a customer portal or a personalized quote form integrated into their branded websites. The platform not only maintains a record of quote history but also provides valuable analytics insights, including win rates, response times, and profit margins. It integrates smoothly with popular tools like Gmail, Microsoft Outlook, HubSpot, and TMSEZ to enhance its functionality. A free plan accommodates up to 100 quotes per month, whereas premium features unlock unlimited quoting capabilities, RFQ imports, customer portal access, and advanced analytical tools. Available online, Dray Insight also boasts a Chrome extension and an Outlook add-in, making the quoting process straightforward directly from email communications. This functionality positions Dray Insight as an essential asset for streamlining drayage operations, ultimately driving increased efficiency and productivity for users. In a competitive industry, such tools can significantly enhance decision-making processes and overall service delivery.

Media

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Media

Integrations Supported

Gmail
Microsoft Outlook
Slack
WhatsApp

Integrations Supported

Gmail
Microsoft Outlook
HubSpot CRM
Microsoft 365
TMSEZ

API Availability

API Availability

Pricing Information

Contact vendor
Contact Modem for pricing.

Pricing Information

$215/month
Free plan: $0/month, up to 100 quotes/month, one terminal, and three users. Paid plans: $215/month base price plus $165/month per terminal. Paid plans include unlimited quotes, RFQ import, a customer portal, integrations, and 50 automated-quote credits per month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Modem Intelligence

Date Founded

2025

Company Location

United Kingdom

Company Website

thinkmodem.com

Company Facts

Organization Name

Dray Insight LLC

Date Founded

2024

Company Location

United States

Company Website

www.drayinsight.com

Categories and Features

Freight Forwarding

Not specified

Categories and Features

Drayage

Not specified

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