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What is Modem?

Modem operates as an AI-enhanced solution specifically designed for freight forwarders, consolidating rate management, customer quotations, record-keeping, and crucial operational insights into a cohesive workflow centered around the team's inbox. By efficiently categorizing carrier and contract rates obtained from various sources like PDFs, spreadsheets, and emails, it simplifies the creation of customer quotes based on this information. In addition, teams can easily oversee customer and contact details, manage tasks, and handle quotations while recording the processes and reasoning behind pricing strategies and client interactions. Built to work alongside current forwarding systems, Modem allows for a gradual integration without requiring a complete transformation of existing operations, which contributes to a more seamless adaptation. It promotes teamwork across email and multiple communication platforms, allowing sales, pricing, and operations teams to effectively collaborate on routine tasks and quickly respond to quote requests. Ultimately, freight forwarders can utilize this platform to centralize their operational knowledge, standardize their internal processes, and automate specific functions, all while preserving their current systems. This method not only boosts overall productivity but also cultivates improved communication among team members, leading to a more united and efficient working environment. By creating a streamlined and organized approach to freight forwarding, Modem enhances the ability of teams to focus on strategic growth and customer satisfaction.

What is Exfresso?

Exfresso is the world’s first digital pricing network purpose-built for global freight forwarders. It empowers forwarders to respond to quote requests instantly without compromising accuracy or trust. Rather than replacing human relationships, Exfresso enhances them by enabling forwarders to work within their existing partner networks. Its patented multi-carrier routing and rating engine delivers precise, multi-lane quotes in seconds. Forwarders can move seamlessly from quote to booking while maintaining full control over customers and partners. The platform overlays modern automation on top of legacy systems, eliminating the need for costly system replacements. Exfresso helps forwarders open new lanes and serve new customers without adding headcount. Built around global network effects, every new connection strengthens pricing intelligence and reach. The platform provides real-time visibility into performance, margins, and partner reliability. Exfresso transforms quoting into a strategic advantage instead of a daily bottleneck.

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Integrations Supported

Gmail
Microsoft Outlook
Slack
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

Contact vendor
Contact Modem for pricing.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Modem Intelligence

Date Founded

2025

Company Location

United Kingdom

Company Website

thinkmodem.com

Company Facts

Organization Name

Exfresso

Company Location

United States

Company Website

exfresso.com

Categories and Features

Freight Forwarding

Not specified

Categories and Features

Freight

Not specified

Freight Forwarding

Not specified

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