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What is Modem?
Modem operates as an AI-enhanced solution specifically designed for freight forwarders, consolidating rate management, customer quotations, record-keeping, and crucial operational insights into a cohesive workflow centered around the team's inbox. By efficiently categorizing carrier and contract rates obtained from various sources like PDFs, spreadsheets, and emails, it simplifies the creation of customer quotes based on this information. In addition, teams can easily oversee customer and contact details, manage tasks, and handle quotations while recording the processes and reasoning behind pricing strategies and client interactions. Built to work alongside current forwarding systems, Modem allows for a gradual integration without requiring a complete transformation of existing operations, which contributes to a more seamless adaptation. It promotes teamwork across email and multiple communication platforms, allowing sales, pricing, and operations teams to effectively collaborate on routine tasks and quickly respond to quote requests. Ultimately, freight forwarders can utilize this platform to centralize their operational knowledge, standardize their internal processes, and automate specific functions, all while preserving their current systems. This method not only boosts overall productivity but also cultivates improved communication among team members, leading to a more united and efficient working environment. By creating a streamlined and organized approach to freight forwarding, Modem enhances the ability of teams to focus on strategic growth and customer satisfaction.
What is GoFreight?
GoFreight is a comprehensive AI-powered freight forwarding software solution developed to help logistics providers, freight forwarders, and supply chain companies automate operations, streamline shipment workflows, and improve productivity across global freight management processes. The cloud-based platform centralizes core freight forwarding functions including shipment management, document processing, CRM, quoting, invoicing, customer communication, task management, tracking, accounting workflows, and operational analytics into a unified digital ecosystem. GoFreight is designed specifically for freight forwarders handling ocean imports, ocean exports, air imports, and air exports, providing operational visibility and workflow automation for logistics teams operating across multiple offices and countries. The platform leverages advanced AI capabilities to eliminate manual operational bottlenecks by automatically reading operational emails, extracting shipment information from documents, matching files to shipment records, and generating operational tasks in real time. Its GoNexus Email Intake system transforms operational inboxes into intelligent workflow gateways that automatically create or update shipment records based on incoming emails, while the GoNexus Hub enables users to drag and drop shipping documents for AI-powered data extraction, shipment matching, and automated record updates. GoFreight’s Action Center consolidates shipment tasks, operational activities, and AI-generated workflows into a centralized workspace where teams can organize operations using natural language prompts and automated task flows. The platform also includes advanced rate management tools that process contract and spot rates, integrate vessel schedules, and generate freight quotes quickly and accurately.
Media
No images available
API Availability
API Availability
Has API
Pricing Information
Contact vendor
Contact Modem for pricing.
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Modem Intelligence
Date Founded
2025
Company Location
United Kingdom
Company Website
thinkmodem.com
Company Facts
Organization Name
GoFreight
Date Founded
2017
Company Location
United States
Company Website
www.gofreight.com
Categories and Features
Freight Forwarding
Not specified
Categories and Features
Container Tracking
Not specified
Freight
3PL
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Freight Forwarding
Not specified
Logistics
Container Tracking
Shipment Tracking
Alerts/Notifications
For Freight
Status Tracking
Website Integration
Transportation Management
Not specified