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What is Modem?

Modem operates as an AI-enhanced solution specifically designed for freight forwarders, consolidating rate management, customer quotations, record-keeping, and crucial operational insights into a cohesive workflow centered around the team's inbox. By efficiently categorizing carrier and contract rates obtained from various sources like PDFs, spreadsheets, and emails, it simplifies the creation of customer quotes based on this information. In addition, teams can easily oversee customer and contact details, manage tasks, and handle quotations while recording the processes and reasoning behind pricing strategies and client interactions. Built to work alongside current forwarding systems, Modem allows for a gradual integration without requiring a complete transformation of existing operations, which contributes to a more seamless adaptation. It promotes teamwork across email and multiple communication platforms, allowing sales, pricing, and operations teams to effectively collaborate on routine tasks and quickly respond to quote requests. Ultimately, freight forwarders can utilize this platform to centralize their operational knowledge, standardize their internal processes, and automate specific functions, all while preserving their current systems. This method not only boosts overall productivity but also cultivates improved communication among team members, leading to a more united and efficient working environment. By creating a streamlined and organized approach to freight forwarding, Modem enhances the ability of teams to focus on strategic growth and customer satisfaction.

What is Koda?

Koda operates as a cloud-based freight management platform specifically designed for freight forwarders in the UK. It addresses both air and sea shipping needs, managing everything from quotes and bookings to customs declarations, tracking, delivery, and invoicing. The system allows users to upload shipping documents or send them via specified emails, enabling the automatic extraction of critical information to fill in shipment records for staff review. Users can monitor shipment progress, track missing documents and estimated arrival times, send operational notifications, and share shipment information through dedicated portals for customers and overseas agents. Moreover, Koda assists with freight and duty invoicing, supports consolidation practices, performs sanctions screenings, and facilitates direct import declaration submissions to HMRC’s Customs Declaration Service (CDS). This cutting-edge platform is designed to simplify the entire process of shipment management, document handling, and customer communication within a cohesive, easy-to-use online interface, ultimately improving operational productivity for its users. By incorporating these functionalities, Koda alleviates the administrative load on freight forwarders, enabling them to concentrate more effectively on their primary business functions while enhancing overall service delivery.

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Integrations Supported

Gmail
Microsoft Outlook
Slack
WhatsApp

Integrations Supported

QuickBooks Online
Xero

API Availability

API Availability

Has API

Pricing Information

Contact vendor
Contact Modem for pricing.

Pricing Information

£249 p/m on our Starter plan
Pricing is based on shipment volume, so you pay for what you actually use. All prices are per month and exclude VAT.

Starter: £249 per month
Growth: £799 per month
Professional: £1,899 per month
Enterprise: from £4,499 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Modem Intelligence

Date Founded

2025

Company Location

United Kingdom

Company Website

thinkmodem.com

Company Facts

Organization Name

Koda Technologies

Date Founded

2026

Company Location

United Kingdom

Company Website

kodatechnologies.co.uk

Categories and Features

Freight Forwarding

Not specified

Categories and Features

Freight Forwarding

Not specified

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