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Ratings and Reviews 0 Ratings
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What is Mokapen?
Organize and delegate tasks while enabling Mokapen to provide real-time updates on your schedule. You can categorize your review sessions by team or individual member, visually organizing all your tasks in a Kanban style. This dynamic interface facilitates effortless task management and movement. Strengthen your organization and collaborate without boundaries with anyone, whether they belong to a large enterprise, a mid-sized firm, or operate as a freelancer. Effortlessly monitor deadlines through a unique CRM platform designed for both in-office and remote settings, ensuring you remain organized consistently. Boost your operational efficiency and refine your workflow, as automated systems will take care of the routine tasks, allowing your team to dedicate their efforts to what truly matters. By integrating this system, you can significantly enhance your productivity and collaboration, propelling your team toward unprecedented success. Ultimately, adopting this approach can help foster a more cohesive and motivated work environment.
What is CHI Express?
Equip your team with vital tools to boost customer satisfaction levels significantly. Develop a comprehensive list of questions, implement surveys, and collect feedback through SMS or email, making use of NPS dashboards to effectively capture customer satisfaction metrics from both your website and mobile applications. By analyzing real-time CSAT and NPS data, you can refine the overall customer experience to meet evolving needs. Additionally, streamline everyday tasks such as sending reminders and payment notifications, while promoting digital communication to engage and strengthen relationships with customers, vendors, and employees alike. Design your online surveys in mere minutes, ensuring they are accessible on any device for maximum reach. Monitor survey results in graphical representations and in real-time, allowing for swift adjustments as needed. Tailor your survey questions, set schedules for distribution, and gather feedback through multiple channels, including SMS, email, and mobile apps, while continuously reviewing CSAT and NPS metrics on interactive dashboards. CHI® Express equips you with essential tools to track and assess customer experience, CSAT, and NPS metrics as they change over time. By transforming your concepts into survey questions based on the type of data you require and selecting the appropriate question formats, you can enhance engagement and gain crucial insights into customer preferences and behaviors. This proactive approach not only fosters a deeper understanding of your customer base but also enables your team to respond effectively to their needs.
Integrations Supported
Google Calendar
API Availability
Has API
API Availability
Has API
Pricing Information
€29 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mokapen
Date Founded
2019
Company Location
Italy
Company Website
mokapen.com
Company Facts
Organization Name
Logica Infotech Services
Date Founded
2010
Company Location
India
Company Website
www.chiexpress.net
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis