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What is Mongrov?

Create a versatile application that functions flawlessly across various devices by employing a consolidated codebase. Elevate customer engagement with your brand's distinctive style while utilizing the well-known JavaScript language. We manage the development process and implement updates in real-time, offering a full array of services that simplify and quicken the app development process. With single tenancy, you benefit from exclusive access to your own dedicated database and software instance, guaranteeing secure communication at all times. Moreover, the backend services are designed to be scalable, allowing for the addition of plugins that enhance operational workflows. To maximize the potential of your software applications, it is crucial that they can integrate and communicate effectively with one another. Utilizing cloud environments not only enables smoother integration with other applications through the capabilities of APIs and Webhooks but also significantly enhances the overall user experience. Additionally, this methodology supports ongoing improvements and adjustments, ensuring your application can evolve to meet the changing needs of its users while maintaining a competitive edge in the market.

What is ETOOLSET?

A business chat application enhances communication between clients and customer service representatives, offering options for chat or an attractive form directly on your website. It serves as a streamlined platform that enables live interaction with every visitor to your site or e-commerce store. Beyond just facilitating conversations, this feature can seamlessly integrate with our Co-browsing application, which allows customers to share their screens with support agents. This capability enables you to guide customers in setting up new accounts, processing transactions, completing forms, or finding specific details. You can take charge of the customer's web browser remotely, regardless of their location, transforming this tool into a modern and efficient means of boosting customer support. This innovative strategy not only simplifies the assistance process but also creates a more engaging and tailored experience for users, ultimately leading to higher satisfaction and loyalty. Furthermore, by employing these solutions, businesses can build stronger relationships with their clientele, ensuring that their needs are met promptly and effectively.

Media

Media

Integrations Supported

GraphQL
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$3 per user per month

Pricing Information

$6 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Mongrov

Date Founded

2016

Company Location

United States

Company Website

mongrov.com

Company Facts

Organization Name

Hom-e

Date Founded

2012

Company Location

Poland

Company Website

etoolset.pl

Categories and Features

Collaboration

Task Management
Video Conferencing

Fleet Management

GPS Tracking
VIN Lookup
Work Order Management

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Task Management

Create Subtasks
Mobile Access
Percent-Complete Tracking
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

Survey

Not specified

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