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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Moorfox?

Moorfox serves as an all-encompassing remote monitoring and management (RMM) solution crafted specifically for managed service providers (MSPs) and internal IT teams tasked with managing Windows and Linux systems. The platform is equipped with a compact, self-updating agent that enables remote desktop access, terminal operations, file transfers, and management of processes and services, along with patch management that aligns with designated weekly installation schedules based on each device's timezone. Users benefit from tailored threshold alerts for each customer, a distinct security score for every machine, and real-time inventories of hardware and software, as well as the capability to integrate saved scripts into automated workflows. The agent functions by establishing outbound connections exclusively, which prevents any inbound vulnerabilities, and all sessions are protected through end-to-end encryption. Every operation executed within the software is meticulously recorded in a secure, append-only activity log to ensure transparency. Furthermore, QuickSupport allows for attended sessions on devices not under management through a straightforward nine-digit code, ensuring that no residual installations are left behind. The service is free for up to 10 devices, providing full access to all features without the need for a credit card, and subsequently charges $2 monthly for each additional device, with no tiers, contracts, or minimum commitments required, making it an appealing option for organizations of all sizes. This adaptability empowers businesses to efficiently scale their monitoring capabilities to accommodate growth, ensuring they remain ahead in their IT management strategies.

What is ConnectWise RMM?

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

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Integrations Supported

Integrations Supported

Acronis Automation
Asio by ConnectWise
Autotask PSA
Auvik
BrightGauge
ConnectWise PSA
CyberFOX AutoElevate
DataLakeHouse.io
HaloPSA
Heimdal Endpoint Detection and Response (EDR)
IBM MaaS360
IT Portal
Liongard
Motileo
N‑able Passportal
OpenText Core Endpoint Protection
ScalePad Lifecycle Manager
Scopable
Setyl
SuperIT

API Availability

API Availability

Pricing Information

First 10 devices free, then $2
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

DevSmooth Software Inc.

Company Location

Canada

Company Website

www.moorfox.com

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/rmm

Categories and Features

MSP

Not specified

RMM

Not specified

Categories and Features

IT Asset Management

Asset Tracking
IT Service Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Reporting

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Server Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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