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What is Mortgage Servicer?

Mortgage Servicer® is a user-friendly software solution crafted to enhance the efficiency of residential servicing operations, encompassing tasks like payment processing, investor reporting, escrow oversight, custodial accounting, documentation, and report creation, among other functions. Flexibility is crucial for loan servicers navigating complex financial transactions, which is why FICS® has introduced a broad range of tools designed to simplify the posting of diverse payments and fees. The platform guarantees that payment processing is not only rapid but also uncomplicated and accurate. Users experience unmatched automation in escrow management, distinguishing Mortgage Servicer® from competing servicing solutions. The software skillfully addresses previously daunting challenges, including irregular due dates and differing payment intervals, effortlessly. Additionally, Mortgage Servicer® provides cutting-edge and flexible tools for investor accounting, enabling the creation of numerous reporting groups customized for individual security holders or participants, significantly boosting operational efficiency. This all-encompassing array of capabilities establishes Mortgage Servicer® as a frontrunner in the mortgage servicing sector, making it an indispensable tool for modern financial management. Ultimately, the combination of its advanced features and user-centric design makes it a vital asset for any mortgage servicing operation.

What is Mortgage Quest?

Mortgage Quest serves as a comprehensive CRM and email marketing platform tailored specifically for the mortgage sector. By offering an extensive array of industry-related content, marketing tactics, and potential leads, it enhances sales opportunities not only with existing and former clients but also through referral partners like real estate agents. The system features a weekly newsletter focused on mortgages and real estate, pre-made mortgage video emails, and customizable e-cards for holidays, birthdays, and loan anniversaries, along with numerous other content choices. Additionally, Mortgage Quest provides social media marketing services, enabling users to automatically share their content across platforms like Facebook and LinkedIn, thus expanding their reach even further. This all-in-one solution simplifies marketing efforts while bolstering engagement and connection with clients.

Media

Media

Integrations Supported

Encompass
Kinective Bridge

Integrations Supported

Encompass
Kinective Bridge

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$45 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FICS

Date Founded

1983

Company Location

United States

Company Website

www.fics.com

Company Facts

Organization Name

Market Focus

Date Founded

1995

Company Location

United States

Company Website

www.emarketfocus.com

Categories and Features

Loan Servicing

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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