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What is Lyssna?
Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences.
Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure.
First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first.
Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas.
Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process.
Card sort testing aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require.
Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics.
The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. Live website testing is also available, revealing where users struggle on real tasks.
Newest feature, Spaces and wallets will help organize research by team or project while managing budget allocation in one place.
Built for brands of all sizes, Lyssna supports designers, marketers, researchers, and product leaders.
Integrations Supported
Freshdesk
Google Analytics
HubSpot Marketing Hub
Joomla!
Kameleoon
LogiCommerce
Optimizely One
Orange Logic OrangeDAM
PrestaShop
API Availability
API Availability
Pricing Information
$31 per month when paid yearly
$39 per month when paid monthly
Free Version
Free Trial Offered?
Pricing Information
$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Company Facts
Organization Name
Mouseflow
Date Founded
2010
Company Location
Denmark
Company Website
mouseflow.com
Company Facts
Organization Name
Lyssna
Date Founded
2008
Company Location
Australia
Company Website
lyssna.com
Categories and Features
AB Testing
Not specified
Customer Feedback
Alerts / Notifications
Behavior Analytics
Net Promoter Score (NPS)
Surveys
User Testing Tools
Website Feedback
Customer Journey Mapping Tools
Behavioral Analytics
Collaboration
Surveys & Feedback
Digital Analytics
Not specified
Heatmap
Behavioral Mapping
Dynamic Maps
Element Analytics
Website Analytics
Session Replay
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
User Research
Not specified
UX
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research
Visual Feedback
Not specified
Web Analytics
Conversion Tracking
Form Analytics
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Website Optimization Tools
Performance Metrics
Problem Area Alerts
Categories and Features
Usability Testing
A/B Testing
Audience Targeting
Heatmaps
Mobile Testing
Moderated Usability Testing
Prototype Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
User Research
Not specified
UX
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research
Visual Feedback
Not specified