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What is Mr Bubo Facility?
Efficiently manage your facilities and staff through smart oversight that eliminates uncertainty and empowers you to make informed decisions about building operations. A centralized platform allows for seamless handling of incidents across multiple sites, promoting connectivity within the organization. With easy access via a mobile app, you can receive updates and view task lists on the go. Online monitoring of work orders, complete with essential metrics for detailed reporting, is also available. This innovative solution boosts operational efficiency by automating routine maintenance tasks, which in turn supports better decision-making. It acts as a comprehensive system for addressing issues, fostering collaboration and active participation among team members. By streamlining problem resolution through process automation, it intelligently analyzes and relays data to refine decision-making approaches. Ultimately, this unified strategy not only simplifies management processes but also enhances team effectiveness, leading to improved organizational performance. As a result, you can create a more responsive and agile work environment that meets the demands of modern operations.
What is BMC Helix ITSM?
BMC Helix ITSM is a comprehensive, AI-powered service management solution engineered to help enterprises modernize support operations and improve service delivery at scale. It integrates core ITSM practices with agentic AI capabilities that automate tasks, enhance decision-making, and accelerate root-cause identification. The platform captures and centralizes organizational knowledge, enabling faster issue resolution and more effective self-service experiences. Conversational AI assistants support users wherever they work, reducing ticket volume while improving overall satisfaction. AI-driven incident clustering helps teams detect major issues early, while smart change risk analysis increases deployment confidence and reduces the likelihood of service failures. Teams benefit from improved collaboration through AI-enhanced ChatOps and guided swarming workflows. Integrated discovery and AIOps provide deep visibility into service dependencies, allowing teams to diagnose problems more accurately. Knowledge capture automatically documents resolutions, strengthening organizational intelligence over time. With unified service and operations management, enterprises achieve faster resolution times and more resilient services. The platform ultimately empowers IT teams to deliver consistent, scalable, and proactive support across the entire digital landscape.
Integrations Supported
BMC AMI Ops Automation for Capping
BMC Compuware Hiperstation
BMC Helix Operations Management
Control-M
Cutover
ISL Light Remote Desktop
InsightAppSec
Kovair QuickSync
OpsHub
Planview Hub
Integrations Supported
BMC AMI Ops Automation for Capping
BMC Compuware Hiperstation
BMC Helix Operations Management
Control-M
Cutover
ISL Light Remote Desktop
InsightAppSec
Kovair QuickSync
OpsHub
Planview Hub
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mr Bubo
Company Location
United States
Company Website
en.mr-bubo.net/facility
Company Facts
Organization Name
BMC Software
Date Founded
1980
Company Location
United States
Company Website
www.helixops.ai/products/bmc-helix-itsm.html
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Categories and Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal