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What is MultiBilling?

MultiBilling is an all-encompassing platform that facilitates utility billing and customer information management specifically for municipalities, utilities, property managers, and service bureaus. It supports a variety of functions including account administration, service setup, billing workflows, and customer service initiatives, in addition to features for meter reading and enhancing online customer interaction. This adaptable platform is designed to handle utility billing for different service types while ensuring smooth integration with existing systems such as enterprise resource planning, geographic information systems, property management applications, and metering technologies. Employees gain from a consolidated interface, while residents and account holders enjoy easy access to online self-service options for numerous billing activities. Offered as a cloud-based software solution, MultiBilling also boasts mobile capabilities that enhance field meter-reading efficiency. This platform plays a crucial role for organizations managing recurring utility charges and the related tasks of customer accounts, consumption monitoring, billing, and payment processing. Moreover, the robust functionality of MultiBilling not only streamlines operations but also significantly boosts customer satisfaction for utility service providers, making it an indispensable tool in the industry. With its focus on user experience and operational efficiency, MultiBilling sets a new standard in utility management solutions.

What is MaxBill?

MaxBill acts as a driving force for operational change, enabling organizations to achieve hyperautomation, which empowers them to market, develop, and profit from their existing services effectively. Our advanced BSS solution caters to the needs of both small and medium-sized businesses as well as large enterprises. It provides a robust foundation for a digital ecosystem that is intelligent, customer-focused, compliant, data-driven, and partner-oriented. This solution has been successfully deployed to foster the growth of telecommunications, utilities, gaming, and energy service providers, especially in fiercely competitive and evolving markets. By seamlessly integrating service connections with comprehensive cash-to-meter functionality, which encompasses billing, metering, and payment processes, you can take full command of your commercial operations. Leverage market trends and expand your business capabilities with MaxBill's technology-driven automated billing and revenue management platform, which is designed to enhance operational efficiency and drive profitability. With MaxBill, organizations can navigate the complexities of digital transformation with confidence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

MuniBilling

Date Founded

2007

Company Location

United States

Company Website

www.multibilling.com

Company Facts

Organization Name

MaxBill

Date Founded

1996

Company Location

United Kingdom

Company Website

maxbill.com

Categories and Features

Utility Billing

Not specified

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing
Service Ticket Billing

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Commission

Affiliate Management
Agency Commission
Commission Calculations
Commission Scheduling
Commission Tracking
Compliance Management
Flat Commissions
Incentive Programs
Multi-Tiered Commissions
Percentage Commissions
Sliding Scale Commissions
Split Commissions

Hyperautomation

Not specified

Meter-to-Cash

Not specified

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

OSS/BSS

Not specified

Partner Relationship Management (PRM)

Asset Management
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reports
Forecasting
Report Export
Sales Reports
Scheduled / Automated Reports

Robotic Process Automation (RPA)

Attended Automation
Code-free Development
Process Builder
Third Party Application Integration
Unattended Automation

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Utility Billing

Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water

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