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NextivaNextiva delivers a future-ready Unified-CXM platform that centralizes every customer interaction into a single, AI-powered hub. Instead of juggling multiple systems, businesses gain an integrated solution that supports voice calls, SMS, messaging apps, email, live chat, social media, reviews, and video. Its real-time journey orchestration engine analyzes data from all channels, providing deep insights into customer sentiment and behavior while automating repetitive workflows. This allows companies to cut operating costs, accelerate response times, and provide personalized service at scale. The platform includes workforce engagement management features that connect customer-facing teams with back-office operations, reducing agent attrition and boosting performance. Its AI capabilities—such as predictive insights, pre-built automations, and self-service optimization—enable organizations to realize value quickly without heavy customization. Designed with an open architecture and REST APIs, Nextiva scales seamlessly, integrates with existing enterprise systems, and supports industries with strict compliance needs. Customers benefit from increased productivity, higher satisfaction scores, and tangible growth in customer lifetime value. With recognition across analyst firms and review platforms, Nextiva is ranked among leaders in the CCaaS and Unified-CXM markets. Backed by endorsements from industry pioneers like Steve Wozniak, Nextiva stands out as a trusted partner for organizations committed to delivering world-class customer experiences.
What is Mumba Cloud?
To successfully bring your workforce together, the first step is to integrate your systems. This principle is at the core of Mumba’s mission, where we emphasize that integration is vital for boosting employee engagement. Our commitment to innovative technology highlights the critical need to connect businesses with their most valuable asset: their employees. Mumba acts as an all-encompassing platform designed to help large organizations enhance engagement and improve productivity within their remote teams. By streamlining system integration, we bring together all necessary resources—including payroll, HR tools, business applications, internal communications, and employee benefits—into one user-friendly app that is accessible on any device. This holistic approach not only simplifies operational processes but also cultivates a more connected and motivated workforce. Ultimately, a well-integrated system lays the groundwork for a thriving organizational culture.
What is LiveTiles?
An intranet and digital workplace solution built on Microsoft SharePoint and Microsoft 365, LiveTiles offers a comprehensive employee communications platform, a people directory, and all essential tools for internal communication. The LiveTiles Everywhere panel facilitates effortless navigation across key business applications while you work within MS Teams or SharePoint simultaneously.
Unlike some intranets that may act as black holes for content, resulting in information being lost or overlooked, the LiveTiles Intranet fosters connectivity among all employees, regardless of geographical barriers or time zones.
The LiveTiles Quantum platform enhances digital workplace efficiency with analytical tools that support informed decision-making, bots designed to handle monotonous tasks, and an updated directory to maintain current staff information. Additionally, the Reach app ensures that all team members stay informed and engaged, regardless of their location or the device they are using, from traditional office settings to remote and diverse work environments. This holistic approach not only promotes effective communication but also enhances overall employee engagement and productivity.
Integrations Supported
Microsoft 365
Microsoft Azure
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Integrations Supported
Microsoft 365
Microsoft Azure
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$1200 / year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mumba
Date Founded
2010
Company Location
Australia
Company Website
www.mumbacloud.com
Company Facts
Organization Name
LiveTiles
Date Founded
2016
Company Location
New York
Company Website
livetilesglobal.com
Categories and Features
Mobility
App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring
Categories and Features
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Intranet
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki
Mobility
App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis