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What is My Care CRM?

My Care CRM is a comprehensive platform designed with a focus on security and automation, specifically catering to NDIS providers for efficient management of participant information, documentation, and compliance obligations. This innovative system streamlines daily operations, guarantees that records are perpetually prepared for audits, and reduces administrative risks by utilizing smart reminders, organized processes, and dependable evidence gathering. Crafted for accuracy and effectiveness, it supports robust governance across various service categories, positioning it as a vital resource for providers. Furthermore, its intuitive interface facilitates smooth integration into current practices, significantly improving overall service delivery, while also empowering staff with the tools they need to excel in their roles. Ultimately, My Care CRM stands out as a transformative solution in the realm of participant and compliance management.

What is AuditCore?

AuditCore is a cloud-based compliance solution specifically designed for NDIS providers in Australia, integrating participant and worker information with a range of features such as policy management, incident reporting, and the handling of feedback and complaints. The platform also includes tools for maintaining risk registers, implementing actions for continuous improvement, documenting meetings, tracking behavior support, and preparing for internal audits. Users can easily upload essential documents and monitor compliance deadlines alongside screening checks, while also assigning follow-up actions and generating reports that align with NDIS Practice Standards. Additionally, it offers AI-driven tools capable of analyzing uploaded documents and aiding in the drafting of records for staff review; providers can connect their favorite cloud storage solutions and utilize a Claude API key provided by the organization to enhance functionality. Tailored for registered NDIS providers, AuditCore serves compliance and quality managers, team leaders, coordinators, practitioners, and business leaders by facilitating the efficient management of safeguarding records, workforce evaluations, operational policies, and audit preparedness, thereby optimizing compliance efforts throughout the organization. Furthermore, the platform's comprehensive nature aims to demystify the often intricate landscape of NDIS compliance, ensuring that high standards of care and operational efficiency are consistently upheld, which ultimately benefits both providers and participants alike.

Media

Media

Integrations Supported

SIPcity
Xero

Integrations Supported

Claude
Google Drive
Microsoft OneDrive

API Availability

API Availability

Pricing Information

$22/month
Free Trial Offered?

Pricing Information

A$350/mo
A$350 + GST per month covers up to 10 participants. Additional participants are billed in blocks of five at A$50 + GST per month. A one-time setup fee of A$450 + GST applies.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

My Care CRM Pty Ltd

Date Founded

2024

Company Location

Australia

Company Website

mycarecrm.com.au

Company Facts

Organization Name

Notion Tech Pty Ltd

Company Location

Australia

Company Website

auditcore.com.au

Categories and Features

Healthcare CRM

Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Categories and Features

Compliance

Not specified

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