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What is My Care CRM?

My Care CRM is a comprehensive platform designed with a focus on security and automation, specifically catering to NDIS providers for efficient management of participant information, documentation, and compliance obligations. This innovative system streamlines daily operations, guarantees that records are perpetually prepared for audits, and reduces administrative risks by utilizing smart reminders, organized processes, and dependable evidence gathering. Crafted for accuracy and effectiveness, it supports robust governance across various service categories, positioning it as a vital resource for providers. Furthermore, its intuitive interface facilitates smooth integration into current practices, significantly improving overall service delivery, while also empowering staff with the tools they need to excel in their roles. Ultimately, My Care CRM stands out as a transformative solution in the realm of participant and compliance management.

What is CareMaster?

The cloud-driven NDIS software efficiently links support workers, participants, and families with service providers, strengthening their teams through comprehensive training and onboarding programs that cater to all varieties and scales of NDIS providers. As the premier option for an all-inclusive end-to-end NDIS solution, it boasts seamless integration and automation with various third-party applications. You retain full oversight of every dimension of your NDIS Provider Business, covering everything from scheduling and rostering to incident reporting, document management, and compliance with regulatory standards. Participants can conveniently request care through their dedicated app, while the system handles their personal information, budget choices, support calendar, and other vital aspects automatically. With over 100 commonly used software features, in addition to a range of customized solutions and modifications for providers, you can be assured that your requirements will be adeptly addressed. This forward-thinking strategy not only simplifies operations but also elevates the standard of care and support for everyone involved, creating a more efficient and responsive service landscape. Ultimately, the software's adaptability makes it an invaluable asset for enhancing the overall experience of both providers and participants alike.

Media

Media

Integrations Supported

Xero
MYOB Acumatica
QuickBooks Online
SIPcity

Integrations Supported

Xero
MYOB Acumatica
QuickBooks Online
SIPcity

API Availability

Has API

API Availability

Has API

Pricing Information

$22/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

My Care CRM Pty Ltd

Date Founded

2024

Company Location

Australia

Company Website

mycarecrm.com.au

Company Facts

Organization Name

CareMaster

Date Founded

2012

Company Location

Australia

Company Website

caremaster.com.au

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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