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What is My Care CRM?

My Care CRM is a comprehensive platform designed with a focus on security and automation, specifically catering to NDIS providers for efficient management of participant information, documentation, and compliance obligations. This innovative system streamlines daily operations, guarantees that records are perpetually prepared for audits, and reduces administrative risks by utilizing smart reminders, organized processes, and dependable evidence gathering. Crafted for accuracy and effectiveness, it supports robust governance across various service categories, positioning it as a vital resource for providers. Furthermore, its intuitive interface facilitates smooth integration into current practices, significantly improving overall service delivery, while also empowering staff with the tools they need to excel in their roles. Ultimately, My Care CRM stands out as a transformative solution in the realm of participant and compliance management.

What is Conexia?

At the point-of-care, processes for authorization, claim processing, and payment are efficiently integrated. By enhancing care coordination, we aim to achieve improved health outcomes while reducing medical expenses and simplifying administrative workflows. Engaging providers directly at the point of care allows for immediate data sharing and collection, facilitating an unparalleled flow of health information. Our collaboration with clients focuses on developing risk management strategies that lead to superior outcomes at reduced costs. We strive to enhance the experience for all participants within the healthcare ecosystem. To maximize the effectiveness of our clients' resources, we ensure a minimum return on investment of 3:1. Conexia has developed a versatile core technology platform known as ONE, which can be tailored to align with the varying regulatory needs and operational workflows of each client in different regions. Typically, our initial implementation serves as an enhancement to the existing technology framework of payers, enabling real-time operational capabilities that significantly improve efficiency. Ultimately, our goal is to create a seamless integration that benefits all stakeholders involved in the healthcare process.

Media

Media

Integrations Supported

SIPcity
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

$22/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

My Care CRM Pty Ltd

Date Founded

2024

Company Location

Australia

Company Website

mycarecrm.com.au

Company Facts

Organization Name

Conexia

Date Founded

1996

Company Location

United States

Company Website

conexia.com/en

Categories and Features

Healthcare CRM

Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Categories and Features

Benefits Administration

Claims Management
Health Insurance Administration
Provider Management

Care Coordination

Not specified

Claims Processing

Claim Resolution Tracking
Compliance Management
Electronic Claims
Forms Management
Policy Administration

Healthcare CRM

Campaign Management
Medical History Records
Patient Management
Physician Management
Predictive Analytics

Hospital Management

Claims Management
Medical Billing
Policy Management

Medical Billing

Claims Processing
Invoice History
Patient Eligibility Checks

Population Health Management (PHM)

Analytics
Cost-of-Care Analysis
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Test & Treatment Reminders
Utilization Tracking

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