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What is MyCycle CRM?

MyCycle CRM is an all-encompassing customer relationship management tool tailored for small business sales teams that engage with customers via WhatsApp. It improves communication efficiency by centralizing team conversations in a shared inbox, while its organized sales pipeline effectively manages leads and prospective opportunities. The platform includes features for developing campaigns, creating landing pages, and employing AI-driven bots, all of which foster lead generation, elevate customer engagement, and simplify sales workflows. MyCycle CRM seamlessly merges conversation management, lead nurturing, and sales activities into one integrated platform. Available as a Software as a Service (SaaS), it allows teams to collaboratively handle WhatsApp inquiries, monitor leads through different stages of the sales pipeline, craft marketing campaigns, and deploy bots for customer interaction. With subscription plans beginning at $35 per month, users can also benefit from a free trial to assess the platform's capabilities prior to making a commitment. This accessibility makes it an appealing choice for small businesses looking to optimize their customer relationship management through advanced communication strategies, ultimately enhancing their overall sales effectiveness.

What is Intrawebix CRM?

Intrawebix CRM serves as a cloud-based customer relationship management tool specifically designed for small to medium-sized businesses, enabling them to manage sales, customer support, and appointment scheduling efficiently. The platform excels at organizing leads, contacts, deals, and customer interactions within a shared workspace, equipped with features like a Kanban board, lead scoring, forecasting, and detailed reporting. It also includes a shared inbox that integrates various messaging platforms including WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat, streamlining communication. Teams can take advantage of tools to create web forms and chatbots, synchronize calendars for seamless appointment booking, initiate email marketing campaigns, and automate a range of tasks to improve productivity. The incorporation of AI features enhances its functionality, offering smart reply suggestions, message translations, conversation summaries, and a voice agent to aid in calls and scheduling. Additionally, the system facilitates the generation of quotes and invoices, supports online contract signing, manages helpdesk tickets, maintains a comprehensive knowledge base, and provides a customer portal for user access. Developers are supported with a REST API and webhooks, allowing for tailored integrations to meet specific business needs. Moreover, the user interface is multilingual, accommodating languages such as English, Romanian, and Russian, which broadens its usability for diverse teams across different regions. Overall, Intrawebix CRM stands out as a powerful and adaptable solution for businesses looking to elevate their customer relationship management strategies, ensuring they can effectively nurture leads and streamline operations.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Facebook Messenger
Google Calendar
Instagram
Microsoft Outlook
QuickBooks Online
Telegram
Viber
WooCommerce
WordPress
Xero
Zoho Books

API Availability

API Availability

Has API

Pricing Information

$35/month
Plans start at $35 USD per month. A free trial is available.
Free Trial Offered?

Pricing Information

$8.50 (€7.50)/month/user
Free plan: up to 3 users, 1,000 records, with the shared inbox and chatbot, email campaigns, quotes and invoices, a few automations, a booking page, SMS and web forms, with lower limits (AI through prepaid packs). Standard: $9 (€8) per user per month, $26 (€23) per quarter or $102 (€90) per year, excl. VAT; adds telephony and the AI voice agent, helpdesk, API, chatbot flows, sequences, recurring invoices and contracts, with 500 AI requests and 30 AI voice minutes per user per month. Business: $29 (€27) per user per month, $84 (€78) per quarter or $324 (€300) per year; no feature limits, plus sales teams, quote approvals, sales targets, advanced helpdesk and dashboard reports, with 1,500 AI requests and 100 voice minutes per user per month. Add users at any time. 30-day free trial, no card required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

MyCycle CRM

Company Location

Canada

Company Website

www.mycycle-crm.com

Company Facts

Organization Name

Intrawebix SRL

Date Founded

2025

Company Location

Moldova

Company Website

crm.intrawebix.com/en

Categories and Features

CRM

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

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