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What is MyRoom?

HPE MyRoom Visual Remote Guidance (VRG) revolutionizes collaboration by merging the robust functionalities of MyRoom with cutting-edge wearable technology. Through VRG, MyRoom users can effortlessly connect and observe exactly what the wearable user sees in real-time, allowing for instant feedback, troubleshooting assistance, image capture, and the ability to add annotations. This integration helps maintain efficiency and connectivity within the secure confines of MyRoom. Additionally, the MyRoom Assist plugin is specifically designed for IT professionals, granting them the ability to request remote desktop control, share screens, enable others in the room to take over their desktops, and collect vital information. Exclusively available for MyRoom Premium, this feature significantly enhances the support experience. Whether your audience is close by or spread across the globe, HPE MyRoom guarantees a memorable interaction. Explore the subscription options that best fit your needs. With an extensive range of features, HPE MyRoom is tailored to ensure fruitful meetings, addressing the requirements of business partners, clients, and support customers, which contributes to a productive and captivating experience for every participant. The platform ultimately fosters stronger relationships and more effective communication among all involved.

What is EV Reach?

Go beyond simply responding to incidents by taking initiative to prevent them, all while ensuring that the end user experiences no disruption. With the Reach process automation and remote support access technologies from EV, support agents will be equipped with a comprehensive and in-depth view of all IT services, from infrastructure to endpoints, which will empower them to resolve issues proactively before they can impact business operations. Provide your users with a highly secure and reliable remote access solution. Our state-of-the-art remote desktop technology ensures immediate access for users and systems, no matter where they are situated. Furthermore, you can effectively oversee screen activity and the health status of multiple machines through our multi-machine screen monitoring tool. We support a wide array of platforms and system types via various access protocols, including Citrix and Microsoft Terminal Services user sessions. Our efficient system management works quietly in the background, enabling you to assist users seamlessly without causing interruptions, ultimately boosting overall productivity. By implementing this proactive strategy, you not only reduce the risk of potential issues but also cultivate a more streamlined and effective IT environment, setting the stage for ongoing innovation and improvement.

Media

Media

Integrations Supported

Google Cloud Security Command Center

Integrations Supported

Active Directory
Citrix Analytics
Windows Terminal

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HPE MyRoom

Company Location

United States

Company Website

myroom.hpe.com

Company Facts

Organization Name

EasyVista

Company Location

United States

Company Website

www.easyvista.com/products/reach-end-to-end-service

Categories and Features

Collaboration

Brainstorming
Chat / Messaging
Contact Management
Content Management
Version Control

Meeting

Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Materials Management
Meeting Preparation Tools
Minutes Management
Post-Meeting Tools
Scheduling
Voting Management

Remote Support

Real-time Chat
Screen Sharing
Session Recording
Surveys & Feedback

Video Conferencing

Electronic Hand Raising
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video

Web Conferencing

Electronic Hand Raising
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video

Webinar

Event Management
Live Chat
Polls / Voting
Q & A
Screen Sharing

Categories and Features

Remote Support

Not specified

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