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What is Myopolis?

An innovative communication platform crafted to enhance interactions for both you and your clients. Group messaging has become more user-friendly and is now just a touch away. By utilizing a single phone number, you can access a centralized text inbox that keeps your entire team updated on customer communications, including replies and inquiries. This system combines SMS texting, Facebook Messenger, and phone calls into a single, easy-to-use interface, removing the need for personal phone numbers and enabling multiple staff members to engage through our mobile app. You can track your team's response times and other key metrics with our detailed reporting tools. Effortlessly integrate data from various platforms to preserve a holistic view of customer information. Encourage your team members to interact directly or through specific channels while sharing notes to improve collaboration on client relationships. Form specialized groups to send personalized messages to targeted audiences. Boost your productivity by connecting Myopolis with over 3,000 applications to automate your operational workflows. Moreover, synchronize your contacts with Hubspot to get an all-encompassing view of every customer interaction, thus enhancing your service quality. By maximizing the use of these features, you can build stronger relationships and refine your customer service strategies effectively. This holistic approach not only streamlines communication but also ensures that no detail is overlooked in your customer engagements.

What is Botsplash?

Botsplash is a multi-channel conversation platform designed for B2B interactions, facilitating seamless connections between businesses and their customers via a unified web-based interface. By utilizing Botsplash, organizations can enhance their operational efficiency, cultivate higher-quality leads, and boost overall sales performance. The platform leverages advanced Machine Learning and Natural Language Processing technologies to enable automated responses, effective routing, and escalation processes, in addition to providing options for live chat and SMS communication. This innovative solution perfectly merges the benefits of live chat with the efficiency of automated bots, making it an ideal choice for modern businesses. With Botsplash, companies can enjoy streamlined communication that meets the diverse needs of their clientele.

Media

Media

Integrations Supported

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Google
Zapier

Integrations Supported

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Bandwidth
BombBomb
Freshdesk
Fullstory
Google Business Messages
Hotjar
LeadMailbox
Microsoft 365
Plivo
Salesforce
Twilio
Velocify
Vonage Business
Whitepages
WordPress

API Availability

API Availability

Has API

Pricing Information

$28 per month
Free Trial Offered?

Pricing Information

Reach out for pricing
Our software is custom to each user. Please reach out to discuss your needs and we will provide a customized quote for you.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Myopolis

Company Location

United States

Company Website

www.myopolis.com

Company Facts

Organization Name

Botsplash

Date Founded

2017

Company Location

United States

Company Website

www.botsplash.com

Categories and Features

Brand Management

Not specified

Conversational Marketing

Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Multi-Channel Communications

Customer Satisfaction

Analytics
Call Reporting

Live Chat

Not specified

Reputation Management

Not specified

Review Management

Not specified

SMS Marketing

Contact Management
Reporting/Analytics

Survey

Data Analysis Tools

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics

CRM

Calendar/Reminder System
Document Storage
Internal Chat Integration
Mobile Access

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes

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