Electric Reviews & Ratings

Electric

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is N-able Cloud User Hub?

The Cloud User Hub functions as an all-encompassing portal tailored for Microsoft CSP users, facilitating the automation of everyday tasks across the entire suite of Microsoft 365 applications without the inconvenience of toggling between different consoles or customer accounts. By enhancing the oversight of Microsoft cloud services for users and applications within Microsoft 365, this platform effectively streamlines workflows and eliminates the burden of managing multiple dashboards. Users are empowered with a diverse array of Command Blocks specifically crafted for executing routine tasks and commands across a multitude of cross-tenant users, applications, and devices at once. In addition, it provides a framework for the standardization of security measures and access controls customized for specific technicians and tenants, ensuring that the necessary functionalities are accessible while reducing potential security risks. The tool also simplifies the reporting process, facilitating the quick identification of any discrepancies or irregularities in usage. With the elimination of cumbersome spreadsheets and the monotony of manual tracking, all billing activities can be managed efficiently in a single, intuitive location. Moreover, the Cloud User Hub offers insightful analytics concerning Microsoft 365 usage trends, allowing for informed adjustments to licenses and helping to cut unnecessary expenses effectively. All in all, this platform is meticulously designed to enhance and optimize the management experience for Microsoft 365 users in a comprehensive manner, making it an invaluable resource for efficient cloud service management.

What is Electric?

Electric is revolutionizing business IT management by offering real-time support to over 30,000 users and centralized IT solutions for more than 600 clients. As a result, companies can achieve up to 50% reduction in IT expenses while ensuring consistent security measures across all devices, applications, and networks. This innovative approach not only enhances operational efficiency but also simplifies the complexities of IT management for businesses of all sizes.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Teams
Microsoft Exchange
Microsoft SharePoint

Integrations Supported

Microsoft 365
Microsoft Teams
Adobe Creative Cloud
Asana
Box
Cisco Meraki
Datto SIRIS
Docusign
Kaseya BMS
LastPass
Mailchimp
Okta
RingCentral RingEX
Slack
Trello
Ubiquity
VMware Cloud
Zoom

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Flexible based on your needs

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

N-able

Company Location

United States

Company Website

www.n-able.com/products/cloud-user-hub

Company Facts

Organization Name

Electric

Date Founded

2016

Company Location

United States

Company Website

www.electric.ai

Categories and Features

Cloud Management

Not specified

License Management

Not specified

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Not specified

DNS Security

Not specified

Endpoint Protection

Not specified

Help Desk

Not specified

Identity Management

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Not specified

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Management

Not specified

Onboarding

Not specified

Remote Support

Live Chat
Real-time Chat

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Not specified

Service Desk

Not specified

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