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What is NEMT Cloud Dispatch?

NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges. What NEMT Cloud Dispatch Does • Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes • Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp • Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections • Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats. • Gives hospitals, care facilities, and school districts a secure portal to request and track transportation • Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time • Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage • Includes built-in VoIP calling and SMS notifications for rider and driver communication Who Uses NEMT Cloud Dispatch NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers. Pricing • Solo Operator — $49.99/month (1 vehicle) • Small Fleet — $149.99/month (up to 5 vehicles) • Growth — $149.99/month + $39.99 per additional vehicle.

What is FleetFlow?

FleetFlow serves as an all-encompassing software platform tailored for managing fleet and dispatch operations across various industries, including taxi services, non-emergency medical transport, shuttles, school transportation, and other passenger services. Equipped with a web-based dashboard and dedicated applications for both drivers and passengers, the system effectively streamlines the management of bookings and logistical planning for trips. Dispatchers can utilize a live map to monitor vehicles and current trips, enabling them to assign rides, receive status updates, and coordinate operations across multiple branches with ease. While users can choose to dispatch manually, larger fleets can take advantage of automated driver assignment features for greater efficiency. The driver tools enhance their overall experience by offering support for assigned trips, navigation help, and real-time updates on their status. Passengers benefit from the app by being able to request rides, get fare estimates, process payments, and track trip updates seamlessly. Additionally, FleetFlow takes charge of managing vehicle and driver records, processing payments, generating invoices, and providing operational reports. The system integrates seamlessly with Google Maps for location services, Stripe for payment processing, and Twilio for SMS notifications, ensuring a comprehensive solution. Pricing structures are based on fleet size and may include options for tailored branding of apps and advanced analytics tools, providing deeper insights into operations. This holistic solution is designed to streamline processes and significantly boost the efficacy of transportation service providers, ultimately contributing to a more organized and efficient service delivery.

Media

Media

No images available

Integrations Supported

Google Maps
Twilio
Android
Apple iOS
MTM Carousel
Practice Mate
QuickBooks Enterprise

Integrations Supported

Google Maps
Twilio
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour

Pricing Information

$50/month
Basic is $50/month for up to 15 vehicles. Standard is $80/month for up to 30 vehicles; Premium is $120/month for up to 60 vehicles. Additional vehicles and enterprise plans cost more. Setup fees are waived, and onboarding is included. Standard and Premium annual billing discounts are 20% and 25%, respectively. Subscriptions include a 14-day money-back guarantee.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NEMT Cloud Dispatch

Date Founded

2009

Company Location

United States

Company Website

nemtclouddispatch.com

Company Facts

Organization Name

Hyvikk Solutions

Date Founded

2014

Company Location

India

Company Website

fleetflow.hyvikk.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Categories and Features

Fleet Management

Not specified

Taxi Dispatch

Not specified

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