Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Mortgage Automator Reviews & Ratings
    4.9 out of 5 stars 198 Ratings
    Company Website for Mortgage Automator
  • Collect! Reviews & Ratings
    4.7 out of 5 stars 80 Ratings
    Company Website for Collect!
  • Bidtracer Reviews & Ratings
    4.2 out of 5 stars 39 Ratings
    Company Website for Bidtracer
  • EcholoN Reviews & Ratings
    4.8 out of 5 stars 50 Ratings
    Company Website for EcholoN
  • Iris Identity Protection Reviews & Ratings
    4.9 out of 5 stars 3 Ratings
    Company Website for Iris Identity Protection
  • Descartes Fleet Performance Management Reviews & Ratings
    4.3 out of 5 stars 40 Ratings
    Company Website for Descartes Fleet Performance Management
  • SharpeSoft Estimator Reviews & Ratings
    4.7 out of 5 stars 48 Ratings
    Company Website for SharpeSoft Estimator
  • MindCloud Reviews & Ratings
    4.9 out of 5 stars 83 Ratings
    Company Website for MindCloud
  • cside Reviews & Ratings
    4.9 out of 5 stars 37 Ratings
    Company Website for cside
  • Runit RealTime Cloud Reviews & Ratings
    4.7 out of 5 stars 25 Ratings
    Company Website for Runit RealTime Cloud

What is NET-Phacs?

NET Services utilizes ASP technology to streamline operations within service bureaus that cater to chargeback and resale call accounting. The term ASP, which stands for Application Service Provider, represents a contemporary evolution of the traditional service bureau concept, adapting it for modern demands. This modernization is achieved through swift information delivery systems that only require a typical web browser for user access. In an era where personal computers are both widely available and affordable, one might question the continued appeal of service bureaus or ASP services today. However, the reasoning is grounded in the potential for cost reduction, allowing organizations to focus on their primary applications while efficiently meeting ancillary requirements. Despite the low prices of hardware and certain software, the entire system still incurs expenses, as each installation demands the skills of professional experts for optimal management. NET Services provides access to these knowledgeable professionals, distributing their costs among numerous clients, which results in a more cost-effective solution that guarantees secure access to essential information whenever needed. This strategy not only improves operational efficiency but also empowers organizations to pursue innovation without the challenges associated with maintaining extensive IT infrastructure, enabling them to stay competitive in a rapidly evolving marketplace.

What is CallBroker Report View?

CALLBROKER Report View is a robust server-based application designed to assist communications administrators or managers in analyzing and comprehending their organization's call flow dynamics. Specifically created to improve the overall experience for users of Cisco Unified Communications, this reporting tool imposes no limitations on the quantity of IP phones or calls, equipping communications managers with essential resources to quickly assess and make informed choices about organizational communications. With its user-friendly web-based interface, CALLBROKER Report View offers comprehensive oversight of both internal and external call traffic. Its design is particularly beneficial for call centers, as it provides valuable insights into agent performance, queue statistics, and a wide range of data that supports any customer relationship management system, including details on answered calls, abandoned calls, talk times, waiting periods, and average wait durations. In addition, it integrates effortlessly with Cisco CUCM via AXL or LDAP, and includes features like email notifications and the ability to export reports in PDF and Excel formats, thus enhancing operational efficiency and aiding in better decision-making processes. The extensive analysis and adaptability offered by CALLBROKER Report View render it an essential tool for organizations aiming to refine their communication strategies, making it indispensable for continuous improvement in service delivery and customer satisfaction. Organizations that leverage this tool can expect to see significant enhancements in their overall communication effectiveness and operational workflow.

Media

Media

Integrations Supported

Integrations Supported

Adobe Acrobat
Cisco Unified Communications Manager
LDAP
Microsoft Excel
VMware ESXi

API Availability

API Availability

Pricing Information

$600 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Matsch Systems

Date Founded

1978

Company Location

United States

Company Website

www.matsch.com/saas-solutions/net-service-products/

Company Facts

Organization Name

DAFQUEST

Date Founded

2012

Company Location

Spain

Company Website

www.dafquest.com/callbroker_report_view.html

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Who Answered Log

Categories and Features

Call Accounting

Not specified

Popular Alternatives

Popular Alternatives

Variphy Reviews & Ratings

Variphy

5.0 out of 5 stars
Call Record Analyzer Reviews & Ratings

Call Record Analyzer

Intelligent Visibility
Cheapsmmstore Reviews & Ratings

Cheapsmmstore

4.0 out of 5 stars
Call SWEET! Reviews & Ratings

Call SWEET!

DATEL Software Solutions