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What is NEW.B.I.E AI Chatbot?
Simplifying your operations allows you to focus on what truly matters, ultimately helping to lower administrative expenses while boosting productivity and increasing profits for your business. NewBook prioritizes security with bank-level protection, daily backups, and local data centers, ensuring that your information remains safe and readily accessible whenever needed. Our support team is approachable and available via phone or email to provide assistance whenever necessary. The intuitive interface of NewBook facilitates seamless integrations that enable you to efficiently manage every facet of your business operations. Additionally, by connecting third-party applications, you can make quicker, well-informed decisions. NewBook provides a variety of reports to help you keep track of your team's performance, allowing you to analyze cancellation rates by each staff member over specific timeframes, along with metrics on task completion and tariff adjustments. This level of insight makes it simple to identify and reward your team for their hard work and achievements. In doing so, you foster a motivated workforce that contributes positively to your business's success.
What is Kodif?
Kodif is a leader in the realm of customer support AI, reshaping the customer service experience through the automation of ticket resolution processes and providing agents with sophisticated tools. This groundbreaking platform streamlines support workflows, facilitating faster and more efficient problem-solving while preserving a critical human touch. By seamlessly integrating with a variety of customer service platforms, Kodif ensures that inquiries are handled smoothly across diverse channels. Its primary objective is to deliver tailored support solutions that align with the unique needs of each client. The AI agent within Kodif assists in resolving tickets through multiple communication avenues, including chat, SMS, social media, and email, enabling seamless transitions and acting as an AI copilot to enhance customer experience teams. Moreover, the platform features capabilities such as monitoring progress, crafting customized responses, executing tasks like refunds or cancellations, and aggregating data to provide valuable insights and analytics. In essence, Kodif is committed to transforming customer support by merging automation with personalized service, ultimately aiming to elevate client satisfaction and operational efficiency. This commitment to innovation ensures that businesses can adapt to changing customer expectations while maintaining high-quality support.
Integrations Supported
Facebook
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per user, per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
NewBook
Date Founded
2010
Company Location
United States
Company Website
www.newbook.cloud
Company Facts
Organization Name
Kodif
Company Location
United States
Company Website
kodif.ai/
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking