Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pipedrive Reviews & Ratings
    8,642 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    24,151 Ratings
    Company Website
  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • TextUs Reviews & Ratings
    839 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,142 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,582 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,130 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,428 Ratings
    Company Website
  • CharityTracker Reviews & Ratings
    1,459 Ratings
    Company Website

What is NEW.B.I.E AI Chatbot?

Simplifying your operations allows you to focus on what truly matters, ultimately helping to lower administrative expenses while boosting productivity and increasing profits for your business. NewBook prioritizes security with bank-level protection, daily backups, and local data centers, ensuring that your information remains safe and readily accessible whenever needed. Our support team is approachable and available via phone or email to provide assistance whenever necessary. The intuitive interface of NewBook facilitates seamless integrations that enable you to efficiently manage every facet of your business operations. Additionally, by connecting third-party applications, you can make quicker, well-informed decisions. NewBook provides a variety of reports to help you keep track of your team's performance, allowing you to analyze cancellation rates by each staff member over specific timeframes, along with metrics on task completion and tariff adjustments. This level of insight makes it simple to identify and reward your team for their hard work and achievements. In doing so, you foster a motivated workforce that contributes positively to your business's success.

What is Kodif?

Kodif is a leader in the realm of customer support AI, reshaping the customer service experience through the automation of ticket resolution processes and providing agents with sophisticated tools. This groundbreaking platform streamlines support workflows, facilitating faster and more efficient problem-solving while preserving a critical human touch. By seamlessly integrating with a variety of customer service platforms, Kodif ensures that inquiries are handled smoothly across diverse channels. Its primary objective is to deliver tailored support solutions that align with the unique needs of each client. The AI agent within Kodif assists in resolving tickets through multiple communication avenues, including chat, SMS, social media, and email, enabling seamless transitions and acting as an AI copilot to enhance customer experience teams. Moreover, the platform features capabilities such as monitoring progress, crafting customized responses, executing tasks like refunds or cancellations, and aggregating data to provide valuable insights and analytics. In essence, Kodif is committed to transforming customer support by merging automation with personalized service, ultimately aiming to elevate client satisfaction and operational efficiency. This commitment to innovation ensures that businesses can adapt to changing customer expectations while maintaining high-quality support.

Media

Media

Integrations Supported

Facebook

Integrations Supported

Facebook

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per user, per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NewBook

Date Founded

2010

Company Location

United States

Company Website

www.newbook.cloud

Company Facts

Organization Name

Kodif

Company Location

United States

Company Website

kodif.ai/

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Live Assist for Microsoft Dynamics 365 Reviews & Ratings

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
STAY Reviews & Ratings

STAY

Stay App