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What is NEXT?

Introducing a revolutionary platform powered by AI for discovering products that turns customer interactions into actionable insights. Say goodbye to guesswork in decision-making; simply turn to NEXT AI for reliable and informed insights. This advanced system generates meaningful responses and backs them up with customer video clips, enabling you to make decisions with confidence. NEXT AI is designed to pinpoint, highlight, summarize, and extract key moments from customer interactions. Wave goodbye to monotonous tasks, as NEXT AI can effortlessly generate user stories, bug reports, ideation briefs, and much more, all based on customer feedback. By integrating crucial highlights from customer interactions, you can create engaging narratives that resonate with your team and stakeholders alike. With NEXT AI, you can consistently depend on data-driven insights rather than assumptions, ensuring your decision-making process is rooted in actual customer experiences. This innovative tool not only enhances efficiency but also fortifies your strategy with a deeper understanding of your customers' needs and preferences.

What is 20|20 Research?

Unlock the insights you desire with 20|20, a research firm that differentiates itself from others in the field. Our unique range of in-house solutions and methodologies, developed by our expert team, allows you to access meaningful insights and engaging consumer stories in a more intelligent, rapid, and seamless manner. Driven by the principle of “smarter, faster, easier,” we transform the research landscape. As a key member of the Schlesinger Group, 20|20 Research has emerged as a pioneer and leader in qualitative market research. With more than three decades of experience, we have developed innovative methodologies and tools that are employed worldwide for qualitative and hybrid research projects, delivering an unmatched combination of proprietary technology and in-house services in the market. We maintain that research should be simple and accessible, and our streamlined, user-oriented solutions guarantee that you acquire the precise insights when you need them, empowering decision-makers to move forward with confidence and stimulate growth. Our dedication to making research more manageable fuels our ongoing commitment to innovation and excellence, ensuring we remain at the forefront of the industry.

Media

Media

Integrations Supported

Figma
GitHub
Google Meet
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Mailchimp
Microsoft Teams
Miro
Qualtrics XM Platform
Salesforce
Slack
Zendesk
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

$119 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NEXT

Date Founded

2017

Company Location

Netherlands

Company Website

www.nextapp.co

Company Facts

Organization Name

20|20 Research

Date Founded

1986

Company Location

United States

Company Website

www.2020research.com/software-solutions/

Categories and Features

AI Tools

Not specified

User Research

Not specified

Categories and Features

User Research

Not specified

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