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What is NarrativeWave?

Leverage cutting-edge analytics to reveal the untapped capabilities of your industrial assets with NarrativeWave technology. This groundbreaking solution is trusted by engineering and data science experts from some of the world's largest industrial operators to boost asset performance. Employ advanced insight trees to extract essential operational knowledge from your team, enabling you to identify the analytics that best fit your organization's requirements and develop them accordingly. With intuitive builders, crafting KPIs and reports becomes a straightforward task. Deploy analytics and automated decision-making across vast fleets in real-time, resulting in automated reports and actions that enhance workflow efficiency. Maintain transparency throughout your organization, from top executives to field technicians, with interactive, self-service dashboards that provide real-time insights. By embedding expert knowledge at every organizational level, NarrativeWave allows you to harness and effectively utilize this information, turning data into a potent asset that continually propels your organization toward greater achievements. This strategy not only fine-tunes performance but also cultivates a mindset of ongoing enhancement, ensuring that your organization remains competitive in a rapidly evolving market. Ultimately, the integration of these technologies supports a more agile and responsive operational framework.

What is Bruviti?

Our machine-learning solution is relied upon by some of the most esteemed service organizations worldwide. It enhances your service delivery throughout the entire product lifecycle. Bruviti harnesses all your technical and service expertise, providing it precisely when and where it is required. This represents the forefront of customer service and support. With Bruviti, you can expedite the triage of incoming issues, achieve diagnoses more swiftly, and enhance your overall service delivery speed. Bruviti offers extensive industry knowledge, technical proficiency, and a validated implementation strategy that propels you forward in your pursuit of a comprehensive suite of service applications. Fueled by AI and machine learning, along with cutting-edge data science and Bruviti's proprietary implementation framework, we commence our process with pre-established models. We then utilize this data to tailor custom models, train them, and validate their effectiveness. Ultimately, these refined models are employed to optimize your current applications and workflows, ensuring a seamless integration of advanced technology into your service operations. By doing so, we aim to elevate your service capabilities to new heights.

Media

Media

Integrations Supported

Integrations Supported

Salesforce
ServiceNow
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$8.99 per month
One user free, and additional users $8.99 each per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

NarrativeWave

Date Founded

2014

Company Location

United States

Company Website

www.narrativewave.com

Company Facts

Organization Name

Bruviti

Date Founded

2012

Company Location

United States

Company Website

www.bruviti.com

Categories and Features

Categories and Features

Customer Self-Service

Not specified

Predictive Analytics

AI / Machine Learning

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