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What is Narvar?

Creating a compelling post-purchase experience through effective order tracking, communication, and seamless returns processes fosters customer loyalty. Narvar is here to support your needs, whether you're a budding direct-to-consumer startup or an established global brand. By utilizing predictive delivery dates, you can set transparent expectations that enhance conversion rates. To boost customer engagement and drive additional sales, offer tailored, brand-consistent order tracking experiences. Implementing multi-channel messaging that resonates with your audience ensures that every interaction matters throughout the consumer journey. Additionally, by providing exceptionally convenient returns experiences, you can enhance customer satisfaction while managing costs and maximizing revenue opportunities. With offices strategically located across North America, Europe, and Asia Pacific, we are well-equipped to assist retailers worldwide. Our main office is based in the San Francisco Bay Area, where we focus on setting clear delivery expectations before purchase, thereby building consumer confidence and increasing overall revenue. An exceptional post-purchase experience not only retains customers but also encourages them to return for future purchases.

What is Ingrid Delivery Platform?

Ingrid was designed with the goal of enhancing delivery experiences to align with individual lifestyles. E-commerce enterprises can achieve sustainable growth by enabling customers to tailor their delivery and return preferences, which enhances the overall shopping experience and boosts efficiency for both retailers and shipping companies. 1. Optimize the checkout process for your clients by offering a variety of flexible delivery choices and employing A/B testing to determine the most effective options. 2. Eliminate concerns related to "Where is my Order?" by implementing e-commerce order tracking that initiates immediately after a purchase, thus minimizing customer support inquiries. 3. Do you have physical retail locations? Transform them into e-commerce fulfillment centers to expedite your order shipments through store-to-door delivery solutions. 4. Utilizing cloud-based transportation management systems simplifies the process of scheduling shipments, integrating new carriers, or lowering transportation expenses. 5. Embracing these strategies can lead to increased customer satisfaction and loyalty, further driving the success of your e-commerce business.

Media

Media

Integrations Supported

Accumula
Adobe Target
Appbrew
Bubblehouse
DPD
Dixa
Emarsys
FedEx Ship Manager
Flip
IBM Cloud
Klaviyo
Microsoft Dynamics 365
OneStock
Pinch AI
SAP Cloud Platform
Salesforce Agentforce Service
ShipEak
Vibes
Voyado
commercetools

Integrations Supported

Accumula
Adobe Target
Appbrew
Bubblehouse
DPD
Dixa
Emarsys
FedEx Ship Manager
Flip
IBM Cloud
Klaviyo
Microsoft Dynamics 365
OneStock
Pinch AI
SAP Cloud Platform
Salesforce Agentforce Service
ShipEak
Vibes
Voyado
commercetools

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Narvar

Date Founded

2012

Company Location

United States

Company Website

corp.narvar.com

Company Facts

Organization Name

Ingrid

Date Founded

2015

Company Location

Sweden, UK, Netherlands

Company Website

www.ingrid.com

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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