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What is Need for Service?

Need for Service is a comprehensive management tool tailored specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time tracking of repair statuses into a unified platform. With this innovative software, both shop owners and technicians can effortlessly manage customer data, vehicle histories, and service appointments, thereby significantly minimizing paperwork and reducing the chances of human error. In addition to these features, the platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers seamlessly through its interface. It also offers inventory and parts management capabilities, enabling shops to monitor stock levels, reorder supplies as needed, and avoid delays caused by missing components. The built-in communication tools keep customers informed with timely updates on repair progress, estimated completion times, and pickup reminders via SMS or email. Moreover, Need for Service boasts powerful reporting and analytics features, providing owners with crucial insights into shop performance, technician productivity, and revenue trends, which can guide strategic planning for future growth and enhancements. This all-encompassing software not only simplifies operational processes but also significantly improves the customer experience, making it an essential asset for any auto repair business seeking to thrive in a competitive landscape. By embracing Need for Service, shops can achieve higher efficiency and greater customer satisfaction.

What is ARI (Auto Repair Software)?

ARI (Auto Repair Software) is the affordable, all-in-one platform that lets you run an entire auto repair business from one app, whether you own a repair shop, work as a mobile or independent mechanic, or manage a dealership service department. Trusted by 4,000+ shops across 50+ countries and rated 4.7/5 by 2,500+ users, ARI replaces scattered paperwork and expensive software with a single tool that is often 5-10x cheaper than competitors like Shopmonkey, AutoLeap, and Mitchell. Everything you need to book, repair, invoice, and get paid: - Unlimited professional invoices, estimates & work orders with 7 customizable templates - Digital vehicle inspections with photos and AI-powered damage detection - Client, vehicle & inventory management with full service history - Online appointment booking and automatic service reminders that bring customers back - Built-in accounting, expense tracking, purchase orders, payments, and business reports - Multi-user access with custom roles for technicians, advisors, and managers ARI integrates with the tools shops already use, including Stripe, Square, PayPal, 360Payments, QuickBooks, CarFax, CarMD, PartsTech, Nexpart, and Wisetack customer financing. It runs on the web plus native iOS, Android, and Windows apps, so your data stays synced in the cloud on any device. Two straightforward plans start at $39.99/month with a free trial, no setup fees, and no contracts, cancel anytime. Get professional, faster invoicing and complete shop management without the enterprise price tag.

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Integrations Supported

PartsTech
PayPal
QuickBooks Online
Stripe Billing

Integrations Supported

PartsTech
PayPal
QuickBooks Online
Stripe Billing

API Availability

Has API

API Availability

Has API

Pricing Information

$150/month
Free Trial Offered?
Free Version

Pricing Information

$39.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Need for Service

Date Founded

2021

Company Location

Estonia

Company Website

needforservice.app/

Company Facts

Organization Name

ARI (Auto Repair Software)

Date Founded

2020

Company Website

ari.app/

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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