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What is Need for Service?

Need for Service is a comprehensive management tool tailored specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time tracking of repair statuses into a unified platform. With this innovative software, both shop owners and technicians can effortlessly manage customer data, vehicle histories, and service appointments, thereby significantly minimizing paperwork and reducing the chances of human error. In addition to these features, the platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers seamlessly through its interface. It also offers inventory and parts management capabilities, enabling shops to monitor stock levels, reorder supplies as needed, and avoid delays caused by missing components. The built-in communication tools keep customers informed with timely updates on repair progress, estimated completion times, and pickup reminders via SMS or email. Moreover, Need for Service boasts powerful reporting and analytics features, providing owners with crucial insights into shop performance, technician productivity, and revenue trends, which can guide strategic planning for future growth and enhancements. This all-encompassing software not only simplifies operational processes but also significantly improves the customer experience, making it an essential asset for any auto repair business seeking to thrive in a competitive landscape. By embracing Need for Service, shops can achieve higher efficiency and greater customer satisfaction.

What is ASA Cornerstone?

Cornerstone, powered by ASA, functions as a comprehensive management solution tailored for independent dealers endorsed by Bridgestone. It seamlessly connects with Bridgestone's Automated Delivery Receipt System (ADRS), Firestone's National Accounts (FNA) processing system, and the CFNA credit card processing application, effectively reducing paperwork and accelerating credit processing times. Key features include robust inventory management, streamlined workflows, enhanced bookkeeping accuracy, and reduced administrative tasks, allowing dealers to prioritize exceptional customer service. Additionally, it provides easy access to Bridgestone's programs, which further expedites credit processing and enhances operational efficiency. Retailers affiliated with Bridgestone can also benefit from offers such as six months of interest-free financing, along with the chance to use earned co-op dollars or retail support funds to help cover the software licensing and maintenance fees. This all-encompassing system not only simplifies processes but also empowers dealers to cultivate stronger customer relationships and stimulate business expansion, ultimately leading to greater success in a competitive market. As a result, dealers can focus their resources on growth while maintaining a high standard of service for their clientele.

Media

No images available

Media

Integrations Supported

Kriya Stack
TireConnect

Integrations Supported

Kriya Stack
TireConnect

API Availability

Has API

API Availability

Has API

Pricing Information

$150/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Need for Service

Date Founded

2021

Company Location

Estonia

Company Website

needforservice.app/

Company Facts

Organization Name

ASA Automotive Systems

Date Founded

1988

Company Location

United States

Company Website

www.asaauto.com/products/cornerstone

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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