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What is Nextcloud Talk?

Connect with your colleagues, customers, and partners seamlessly. With just a single click, you can engage in private discussions. Nextcloud Talk ensures that your conversations remain confidential. This platform offers superior protection for your communications compared to other collaboration tools like Microsoft Teams and Slack. Your data will reside securely on your own servers. Nextcloud Talk offers enhanced security over other encrypted communication technologies by effectively preventing metadata leakage. This feature empowers you to maintain complete control over your communications. SCM selected Nextcloud Talk as a reliable, user-friendly messenger platform suitable for local hosting. The Professional Services project from Nextcloud GmbH equipped SCM with numerous essential features. As a result, professionals in legal, finance, and public relations at SCM can now communicate and collaborate effortlessly, even while traveling for business. This convenience bolsters their ability to work together efficiently, regardless of their physical location.

What is GREYHOUND CRM?

Rapid response times, immediate access to precise information, and a holistic perspective on all customer interactions and orders empower you to make confident and well-informed decisions. This foundation is what allows outstanding customer service to flourish and significantly impacts your overall success. Consequently, we created GREYHOUND to assist you in efficiently managing busy inboxes and fulfilling every customer need. It enhances communication not just among your staff but also with your clients, ensuring that interactions across different platforms are smooth and transparent. Whether through contact forms, marketplace inquiries, or conventional channels like email, fax, phone, chat, or instant messaging, all customer-related communication is gathered on a unified platform that every team member can access according to their permissions. This centralization promotes teamwork from any location worldwide, making it possible for employees to stay informed about each other's activities while still focusing on their own tasks. Ultimately, this approach nurtures a collaborative and productive work environment that effectively benefits both your team and your customers, leading to improved service and satisfaction. By streamlining these processes, GREYHOUND not only saves time but also enhances the quality of customer interactions, ensuring that every experience is positive and impactful.

Media

Media

Integrations Supported

Azure Marketplace
Franz
Nextcloud
OpenClaw

Integrations Supported

API Availability

API Availability

Pricing Information

$6.6 per user per month
At 100 users

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Nextcloud

Date Founded

2016

Company Location

Germany

Company Website

nextcloud.com/talk/

Company Facts

Organization Name

GREYHOUND

Company Location

Germany

Company Website

greyhound-software.com/kundenservice-software-crm

Categories and Features

Messaging

Not specified

Screen Sharing

Not specified

Team Chat

Not specified

Web Conferencing

Not specified

Categories and Features

CRM

Not specified

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