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What is Norstar Cloud?

A cloud communications system equips businesses to secure their future by adapting to the continuously changing technological environment. As organizations strive to take advantage of the latest advancements available, they also need to prepare for rapid innovations on the horizon. This flexible strategy enables companies to effectively address evolving service requirements, technological progress, and changing customer expectations. Cloud communication services offer state-of-the-art audio and video features that compete with those of the industry's largest players. By adopting a hosted solution, organizations can utilize contemporary applications like virtual audio assistants and Unified Communications, in addition to a variety of integrated services encompassing voice, chat, and data technologies. Embracing cloud communications allows businesses to improve customer service, increase employee efficiency, and foster stronger relationships with their clientele. Interestingly, 67% of organizations utilizing these solutions have noted enhancements in the efficiency of mobile workers and faster problem resolution, highlighting the real advantages of this technology. Furthermore, as companies integrate these communication tools, they enhance their overall operational capabilities, driving long-term growth and adaptability in an ever-evolving market. Ultimately, investing in cloud communications not only meets present demands but also strategically positions businesses for enduring success in a swiftly transforming landscape.

What is CommView?

CommView Plus® is @Comm's latest and most sophisticated solution for Call Accounting and Reporting! Focused on enhancing user experience, it boasts a browser-based interface that is easy to use and navigate. This adaptable solution caters to a wide range of sectors, making it suitable for enterprises, organizations, and agencies of all sizes. Consistent with its predecessors, CommView Plus seamlessly integrates with any PBX or VoIP system, offering Call Detail Records (CDR) for diverse voice networks across various brands and models. This server-based application can function independently or be set up to oversee multiple locations and CDR sources, all while maintaining full operational effectiveness. CommView Plus provides data and information with remarkable near real-time speed! Furthermore, CommView Cloud® presents a cloud-based option for @Comm's latest Call Accounting and Reporting features, highlighting a quick deployment process and a cost-effective subscription model that reduces risk for users. With both solutions available, organizations can select the option that aligns best with their specific operational requirements. This flexibility allows companies to adapt their call accounting processes as they grow and evolve.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$77.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Norstar Networks

Company Location

United States

Company Website

www.norstar.net/norstar-cloud

Company Facts

Organization Name

@Comm

Date Founded

1982

Company Location

United States

Company Website

www.atcomm.com

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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